Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

AI Capacity Engineer

Company: eBay

Location: San Antonio, TX

Posted Jul 10, 2025

Bachelor's degree in computer science, information systems, statistics or a related field and 2+ years of experience.

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HVAC Journeyman Mechanic (un)

Company: Johnson Controls

Location: San Antonio, TX

Posted Jul 10, 2025

Universal EPA refrigerants license, applicable state or local licensing, and valid driver's license. We provide factory certification through our Service…

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Sr Technology Project Manager

Company: Southwest Airlines

Location: Dallas, TX

Posted Jul 10, 2025

Serve as a project Leadership resource responsible for driving analysis, recommendations, decisions and delivery. Mentor and coach other Project Managers.

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Security Officer - Hospitality Patrol

Company: Allied Universal

Location: San Antonio, TX

Posted Jul 10, 2025

A valid driver's license is required for positions that involve driving and must meet Allied Universal driver policy requirements.

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Manager of Nursing Professional Development, Registered Nurse

Company: Baylor Scott & White Health

Location: Lakeway, TX

Posted Jul 10, 2025

Knowledge of laws, regulations, standards, certification, and accreditation is important for nursing care in hospitals.

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HVAC Chiller Journeyman Mechanic (un)

Company: Johnson Controls

Location: Houston, TX

Posted Jul 10, 2025

Universal EPA refrigerants license, applicable state or local licensing, and valid driver's license. We provide factory certification through our Service…

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Senior Tax Accountant Associate

Company: Creative Financial Staffing

Location: Houston, TX

Posted Jul 10, 2025

The opportunity to own client relationships and make a meaningful impact. Prepare federal and state tax returns (1065, 1120S, 1120, 1040, 1041).

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Principal Data Analyst

Company: Information Technology Senior Management Forum

Location: Plano, TX

Posted Jul 10, 2025

Currently has, or is in the process of obtaining a Bachelor’s Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics,…

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Java Springboot Cloud Architect

Company: Infosys

Location: Richardson, TX

Posted Jul 10, 2025

Proficiency in software design principles, including object-oriented design, architectural patterns (e.g., SOA, microservices), and database design.

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Sous Chef

Company: Sodexo

Location: Houston, TX

Posted Jul 10, 2025

We are looking for individuals with the ability to manage labor efficiently and a proven track record of driving patient satisfaction.

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Business Analyst

Company: Memorial Hermann Health System

Location: Houston, TX

Posted Jul 10, 2025

Education: Bachelor’s degree in business, computer science, finance, or related field; Master’s in Business or Health Management preferred.

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Late-Night Janitorial Associate

Company: EFM Solutions

Location: Houston, TX

Posted Jul 10, 2025

EFM Solutions offering a great PART TIME cleaning opportunities to add money to your pocket by working Monday-friday 6:00 pm - 10:00 pm .

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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