Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Journeyman Drywall Finisher

Company: Swinerton

Location: Austin, TX

Posted Jul 09, 2025

Skilled in hand and mechanical finishing tools (e.g., knives, hawks, taping machines). This role is eligible for the following benefits: medical, dental, vision…

Accountant I

Company: Opportunity Home San Antonio

Location: San Antonio, TX

Posted Jul 09, 2025

Reconciles, prepares & files quarterly and annual federal and state payroll tax reports and provides follow-up as necessary.

Journeymen Electrician

Company: Staff Matters, Inc.

Location: Austin, TX

Posted Jul 09, 2025

Proven experience as a journeyman or in a similar role within the electrical field. Perform installation, maintenance, and repair of electrical systems in…

Carpenter – Framing, Finish, Drywall & Division 9 Trades

Company: DeWalls

Location: Dallas County, TX

Posted Jul 09, 2025

Valid driver's license and reliable transportation. Ability to read blueprints and follow technical drawings. Load, unload, and stage materials and tools daily.

School Custodian

Company: Legacy Traditional Schools

Location: San Antonio, TX

Posted Jul 09, 2025

Cleans and maintains building facilities including classrooms, break rooms, conference rooms, teacher work rooms, library/media rooms, gymnasiums, lunchrooms,…

Manager Crude Oil Exports (US)

Company: Gibson Energy

Location: Houston, TX

Posted Jul 09, 2025

Bachelor’s degree in business, finance, economics, engineering or related field with 15+ years work experience. Job status: Full Time Permanent.

Senior Software Developer

Company: Idea Entity

Location: San Antonio, TX

Posted Jul 09, 2025

Design and develop front-end user interfaces (GUI) to meet the specific needs of users. Use a variety of programming languages, including C#, JavaScript, VueJs,…

Data Analytics Associate

Company: Baylor College of Medicine

Location: Houston, TX

Posted Jul 09, 2025

Provides technical support and training to staff on data collection and analysis tools as needed. Bachelor's degree in a relevant field.

Software Engineer - Backend

Company: eBay

Location: Austin, TX

Posted Jul 09, 2025

Collaborate with product managers, business units, and UI design teams to understand product requirements and translate them into engineering specifications,…

Product Marketing Manager

Company: UFCU

Location: Austin, TX

Posted Jul 09, 2025

Collaborate with internal stakeholders to develop sales enablement tools, such as guides for member growth promotions. Puts themselves in the Member’s shoes.

Utility Systems Worker I W

Company: City of Pflugerville

Location: Pflugerville, TX

Posted Jul 09, 2025

Under direct or general supervision, performs a variety of routine to skilled work in the installation, repair, construction, and maintenance of the City’s…

Carpenter – Framing, Finish, Drywall & Division 9 Trades

Company: DeWalls

Location: Dallas, TX

Posted Jul 09, 2025

Valid driver's license and reliable transportation. Ability to read blueprints and follow technical drawings. Load, unload, and stage materials and tools daily.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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