Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Customer Experience Systems Specialist

Company: Whataburger

Location: San Antonio, TX

Posted Jul 03, 2025

Evaluates and approves documentation and system tools to ensure alignment with strategic business objectives and regulatory or operational requirements,…

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Laborer

Company: Pulice Construction, Inc.

Location: San Antonio, TX

Posted Jul 03, 2025

Load, unload or identify building materials, machinery or tools, distributing them to the appropriate locations, according to project plans or specifications.

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Machine Operator I

Company: Forum Energy Services, Inc.

Location: Pearland, TX

Posted Jul 03, 2025

Ensure all tools, materials & equipment are stored in designated area. The Machine Operators report to the Production Manager, however for day-to-day guidance…

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Part-Time Project Accountant / Bookkeeper - Event Production Company

Company: Mapache Entertainment

Location: Austin, TX

Posted Jul 03, 2025

*Process payroll and contractor payments* through Gusto. Skilled in managing AR/AP and tracking *incoming and outgoing payments*.

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Area Sales Manager - Premium Beverage Brand - Houston, TX

Company: Greenhouse Agency

Location: Houston, TX

Posted Jul 03, 2025

Utilize Greenhouse CRM tools (Repsly) to record account calls and KPI activity in “real-time.”. Respond to retailer inquiries, develop tailored sales strategies…

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Studio Sales Manager

Company: beem® Light Sauna Westlake

Location: Austin, TX

Posted Jul 03, 2025

Hire, train, and coach a small team of front desk sales associates (Sales Advisors). Lead, motivate, and develop a team to achieve high performance.

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AR Analyst

Company: Home Franchise Concepts

Location: Flower Mound, TX

Posted Jul 03, 2025

Bachelor’s degree in accounting, finance, or a related field preferred; equivalent experience considered. The role requires independent judgment and discretion…

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Specialist - Software Engineering

Company: LTIMindtree

Location: Austin, TX

Posted Jul 03, 2025

We are seeking a highly skilled and collaborative Full Stack Engineer with a strong focus on React to help us build intuitive scalable and high performance web…

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Program Manager

Company: Booz Allen

Location: San Antonio, TX

Posted Jul 03, 2025

3+ years of experience managing cross-functional teams across geographically distributed or hybrid development environments, including classified or…

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NASA Trick Simulation Software Engineer

Company: CACI

Location: Houston, TX

Posted Jul 03, 2025

Provide user support and collaborate with domain specific simulation engineers to develop software simulation models using Trick.

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Digital Marketing Manager

Company: SWBC

Location: San Antonio, TX

Posted Jul 03, 2025

Work closely with the Social Media Team to ensure cohesiveness across social media activities as they pertain to the digital landscape, including social…

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Embedded Systems Software Engineer

Company: Atonometrics

Location: Austin, TX

Posted Jul 03, 2025

Bachelor's degree in a science, technology, engineering, or math field. Design, develop, and test manufacturing test software used to calibrate and test our…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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