Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Janitor - Night Shift

Company: Chick-fil-A

Location: San Antonio, TX

Posted Jul 03, 2025

Ability to work outdoors for extended periods of time in a variety of weather conditions. We’re looking for reliable, hardworking individuals who enjoy helping…

Computational Designer Sr

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Jul 03, 2025

The computational designer will use their creativity and expertise along with the guidance from subject matter experts to advance the state of the art of…

Senior Business Analyst

Company: Ursus, Inc.

Location: Dallas, TX

Posted Jul 03, 2025

They will develop business requirements into technical stories and seek out areas for operational improvements. Experience with data analysis preferred.

Payments Business Analyst

Company: Discover

Location: Houston, TX

Posted Jul 03, 2025

Experience in Payments or related field. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.

Verizon Sales Consultant

Company: Cellular Sales Verizon Authorized Retailer

Location: Austin, TX

Posted Jul 03, 2025

If you’re eager to learn and implement our proven techniques to grow your career, have previous experience in customer-facing roles, and have reliable…

Service Team Laborer

Company: Discount Fence USA

Location: Austin, TX

Posted Jul 03, 2025

As a Service Team Laborer, you’ll support daily service tasks, including setup, cleanup, equipment operation, and general maintenance duties to ensure smooth…

Recruitment Manager

Company: Harris County Department of Education

Location: Houston, TX

Posted Jul 03, 2025

Reporting to the Officer of Certification and Partnerships, the Recruitment Manager will serve as a critical member of Certification and Partnerships team,…

Clinical Data Analyst

Company: Methodist Hospital Specialty and Transplant

Location: San Antonio, TX

Posted Jul 03, 2025

Provide guidance, training and technical support to department, facility, and division staff surrounding departmental reporting tools.

Computational Designer Asc

Company: Lockheed Martin

Location: Grand Prairie, TX

Posted Jul 03, 2025

The computational designer will use their creativity and expertise along with the guidance from subject matter experts to advance the state of the art of…

Customer Service & Sale Representative

Company: Customer Sales Representative

Location: Houston, TX

Posted Jul 03, 2025

Tech-savvy with the ability to use CRM tools and reporting systems. Proactively manage assigned customer accounts and track progress toward retention goals.

Director of Kitchen

Company: Chick-fil-A

Location: San Antonio, TX

Posted Jul 03, 2025

A Kitchen Director will serve in the kitchen operations, driving sales, profit, and morale while maintaining quality of taste, speed, cleanliness, and an…

Verizon Sales Consultant

Company: Cellular Sales Verizon Authorized Retailer

Location: Austin, TX

Posted Jul 03, 2025

If you’re eager to learn and implement our proven techniques to grow your career, have previous experience in customer-facing roles, and have reliable…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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