Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Solar Water Farm Assembler

Company: GoodLeap

Location: Austin, TX

Posted Jul 01, 2025

Read and understand engineering drawings, process and instrumentation diagrams, mechanical assembly drawings, wiring schematics, and electrical instructions.

PRN Pharmacist

Company: Alchemy Health

Location: San Antonio, TX

Posted Jun 30, 2025

Answer incoming and outbound calls to patients, case managers, providers, insurance companies, etc. Pharmacist license in good standing in Texas.

Developer - Information Technology

Company: United Airlines

Location: Houston, TX

Posted Jul 01, 2025

Computer science, software engineering, or related field. Experience in design patterns and enterprise standards in application design and relational database…

Lead Sign Installer

Company: Stratus

Location: Houston, TX

Posted Jul 01, 2025

Travel to both in-state and out-of-state job sites as needed. This position is required to travel as an essential function of this role due to the need for in-…

Home Health Registered Nurse Case Manager

Company: Ascension at Home Together with Compassus

Location: Austin, TX

Posted Jul 01, 2025

RN license in the state you work. Current CPR and BCLS certification. Case manage and provide clinical oversight to interdisciplinary team.

Sr. Python RPA Developer

Company: NTT DATA

Location: Irving, TX

Posted Jun 30, 2025

Bachelor's degree in information technology, or a related field. Collaborate with RPA architects, business analysts, and other team members to design and…

Senior Accounts Manager

Company: Powell Industries

Location: Houston, TX

Posted Jun 30, 2025

Must possess a valid driver’s license in good standing and participate in Powell’s safe driver program. Assist in the implementation of company marketing plans…

Intake Registered Nurse (7a-7p)

Company: Perimeter Healthcare

Location: Garland, TX

Posted Jun 30, 2025

Candidates must have a valid RN license with the State of Texas. Receive referral calls, obtain minimal demographic information, and refer the call to the…

Regional Marketing Specialist

Company: Polsinelli PC

Location: Dallas, TX

Posted Jun 30, 2025

Experience managing budgets and driving cost-effective strategies. The successful candidate will work with the Senior Regional Marketing Manager and on the…

Electrical Service Estimator - Special Projects

Company: Facility Solutions Group, Inc.

Location: Dallas, TX

Posted Jul 01, 2025

Journeyman or Master Electrician license is a plus. Minimum 2 years of experience in electrical estimating or a related field.

Branch Security Officer- Dallas NorthPark

Company: Tiffany & Co.

Location: Dallas, TX

Posted Jun 30, 2025

Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report…

Associate Pharmacist

Company: Specialty Veterinary Pharmacy

Location: Stafford, TX

Posted Jun 30, 2025

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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