Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

CSR - Customer Service Representative

Company: Activus Connect

Location: Houston, TX

Posted Jun 30, 2025

_Customer Support_: Serve as the first point of contact for employees' inquiries related to benefits, 401K plans, and payroll matters, health insurance, or…

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Executive Chef

Company: Sweetwater Country Club

Location: Sugar Land, TX

Posted Jun 30, 2025

Diplomatic team player able to foster relationships with Members, Team Members and guests. This department head ensures the highest quality of food quality for…

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Staff Accountant 2

Company: Sciens Building Solutions

Location: San Antonio, TX

Posted Jun 30, 2025

Perform account analysis and account reconciliations. Process transactions and accounting data timely and accurately. You will maintain general ledger.

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GRAPHIC DESIGNER

Company: Bunkhouse Corporate Office

Location: Austin, TX

Posted Jun 30, 2025

A Graphic Designer must develop and maintain the company’s culture, values and reputation in the public eye, and with all staff, guests, vendors and partners.

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Tile Laborer

Company: Advance Onboarding Solutions

Location: San Antonio, TX

Posted Jun 30, 2025

This role involves performing various tasks on construction sites, including assisting with installations, building structures, and operating heavy equipment.

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401(k) dental insurance health insurance

Certified Nurse Midwife Position in Austin, TX

Company: Unified Women's Healthcare

Location: Austin, Texas

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Senior Graphic Designer

Company: Franklin Street

Location: Austin, TX

Posted Jun 30, 2025

The ideal candidate must possess a bachelor's degree in graphic design and at least 7 years of design experience using the entire Adobe Creative Suite in a PC…

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Commercial Service Journeyman Electrician

Company: Airco Mechanical

Location: Austin, TX

Posted Jun 30, 2025

Must have valid and current driver’s license. Knowledge of the tools, equipment, and materials common to the electrical trade.

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PeopleSoft Senior Developer

Company: The Emery Company

Location: Houston, TX

Posted Jun 30, 2025

Guiding technical design sessions, providing guidance from a technical and Design end, contributing to the team's knowledge sharing.

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Pharmacist - Full Time - San Antonio

Company: Cantex Continuing Care Network

Location: San Antonio, TX

Posted Jun 30, 2025

Able to use reference tools to evaluate patient care and answer questions posed by customers. Helps supervise professional employees and/or supervisors,…

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Senior Business Analyst

Company: The Emery Company

Location: Houston, TX

Posted Jun 30, 2025

Well experienced with designing High-Level conceptual design process flows and application Process flow diagrams. Ability to write functional specifications.

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Neighborhood Field Canvasser/Door-to-Door Appointment Setter

Company: Trueworks Roofing

Location: Houston, TX

Posted Jun 30, 2025

*Paid Training*: Learn everything you need to know to succeed in your role. As a Neighborhood Field Canvasser, you’ll play a vital role in introducing residents…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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