Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Clinical Pharmacist- Emergency Department Overnights

Company: Methodist Health System

Location: Dallas, TX

Posted Jun 26, 2025

Licensed as a registered pharmacist by the Texas State Board of Pharmacy. Graduate of an accredited school of pharmacy. 1 year (includes residency training).

Journeyman Plumber

Company: Anchor Plumbing

Location: Helotes, TX

Posted Jun 26, 2025

The required skills for this position include a strong technical understanding of plumbing systems, which will be utilized daily to diagnose and repair issues…

Junior Accountant - Remote (WFH)

Company: COGNITIVE MEDICAL SYSTEMS INC

Location: Austin, TX

Posted Jun 26, 2025

Post and process journal entries to ensure all business transactions are accurately recorded. Assist in preparing balance sheets, income statements, and other…

External Communications Manager

Company: Vogel

Location: Dallas, TX

Posted Jun 26, 2025

Strong understanding of social media platforms and tools. Bachelor’s degree in communications, marketing, nonprofit management, or a related field (or…

Cost Control Engineer

Company: STARCON INTERNATIONAL

Location: La Porte, TX

Posted Jun 26, 2025

Conduct cost forecasting and cash flow analysis to predict future financial performance. Strong skills in budgeting, forecasting, and cash flow analysis.

Controls and Automation Engineer

Company: Y&L Consulting

Location: Houston, TX

Posted Jun 26, 2025

Coordinate with engineering, HSE, field crews, and third-party vendors on automation rollouts and troubleshooting.

Security Engineer/ Data Security Analyst IV

Company: ITI Solutions

Location: San Antonio, TX

Posted Jun 26, 2025

Develop solutions and recommendations (with test plans) and provide POA&M and documentation support including, but not limited to, assessment methodologies, and…

Customer Service Representative

Company: Heilind Electronics

Location: Austin, TX

Posted Jun 26, 2025

The Customer Service position is responsible for order entry and maintenance, reporting, backlog review, spreadsheet administration, and providing overall…

Joint Venture Accountant

Company: BP Energy

Location: Houston, TX

Posted Jun 26, 2025

Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application,…

Overnight Security Officer

Company: FAIRMONT

Location: Austin, TX

Posted Jun 26, 2025

Ensure the overall safety and security of the hotel guests, Colleagues and hotel premises. Act as a member of the Emergency Response Team, responding in cases…

Armed School Safety Officer

Company: Andy Frain Services

Location: Richmond, TX

Posted Jun 26, 2025

Valid Class “C” Driver License with acceptable driving record, and reliable transportation. Pursuant to Texas State House Bill 3, all public schools must…

Project Manager - Field Services

Company: The New IEM, Llc

Location: Dallas, TX

Posted Jun 26, 2025

Bachelor’s degree in Business Administration, Management, Engineering, or a related field preferred. Proficiency in project management software tools is a plus.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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