Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Plumber Apprentice

Company: D Cortez Plumbing and Services

Location: San Antonio, TX

Posted Jun 26, 2025

Previous experience or coursework related to field service or construction is a plus but not required. Utilize hand tools and power tools safely and effectively…

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HVAC/ Chiller Service Technician

Company: APS Building Services

Location: Austin, TX

Posted Jun 26, 2025

Maintains a clean driving record. Maintains technical knowledge of various cooling towers and related HVAC equipment. Commercial HVAC: 3 years (Preferred).

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Analyst, Data

Company: Avelo Airlines, Inc.

Location: Houston, TX

Posted Jun 26, 2025

Stay up to date with the latest tools, technologies, and best practices in data analysis and contribute to process improvement initiatives.

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IT Senior Project Manager

Company: Alkegen

Location: Dallas, TX

Posted Jun 26, 2025

PMP, PRINCE2, or equivalent certification required; Agile/Scrum certification a plus. Working knowledge of project portfolio management (PPM) platforms and…

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Software Test Engineer

Company: Prometheus Security Group Global

Location: Austin, TX

Posted Jun 26, 2025

Participates in the testing process through test review and analysis, test witnessing and certification of software. Scripting and Test automation strategies.

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HVAC Service Technician

Company: APS Building Services

Location: Austin, TX

Posted Jun 26, 2025

Maintains technical knowledge for HVAC repair. Safely and effectively uses tools and equipment wearing proper PPE. Maintain a clean company vehicle.

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QUALITY AUTOMATION ENGINEER III- FINANCIAL CRIMES

Company: Frost Bank

Location: San Antonio, TX

Posted Jun 26, 2025

Bachelor’s degree in a technical field or equivalent experience. Collaborate with product management, project management, development teams, and business…

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Apprentice Plumber

Company: HJD Capital Electric, Inc.

Location: San Antonio, TX

Posted Jun 26, 2025

We've grown from providing electrical services to offering a full range of solutions, including electrical, utility, general construction, construction…

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Data & Systems Analyst

Company: United Way of Greater Houston

Location: Houston, TX

Posted Jun 26, 2025

Bachelors or better in Management Information Systems or related field. *Participates in cross-functional collaboration for planning and implementation across…

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Senior DSP Software Developer

Company: Stirista

Location: San Antonio, TX

Posted Jun 26, 2025

Collaborate strategically with cross-functional and international teams, providing technical guidance and fostering efficient project execution to meet dynamic…

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CMT Project Manager

Company: Henley-Johnston & Associates, Inc.

Location: Austin, TX

Posted Jun 26, 2025

Valid driver’s license and clean driving record. In this role, you’ll manage field and lab testing projects, coordinate with clients and field technicians, and…

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Laborer

Company: Amrize Building Materials US

Location: Dallas, TX

Posted Jun 26, 2025

Experience using hand tools (Drills, pneumatic powered tools, hammers, wrenches, etc.). Ability to work in a team-based environment and excellent mechanical…

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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