Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

K12 Construction Project Manager

Company: Michael Page

Location: Houston, TX

Posted Jun 11, 2025

Experience managing K-12 construction projects with strong technical knowledge. Supervise daily construction operations to ensure timely and cost-effective…

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Seasonal Sales Associate - Cotton On Barton Creek

Company: Cotton On Group

Location: Austin, TX

Posted Jun 11, 2025

Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in stores.

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Project Manager - Tilt Wall Construction

Company: Michael Page

Location: Houston, TX

Posted Jun 11, 2025

Experience in managing tilt-wall construction projects with strong technical knowledge. Supervise daily construction operations to ensure timely and cost-…

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HVAC VFD/Field Technician

Company: Roessler Equipment Company

Location: Houston, TX

Posted Jun 11, 2025

The optimal candidate will be responsible for various field service duties including troubleshooting, repair, installation and maintenance.

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Software Engineer

Company: Caterpillar

Location: Irving, TX

Posted Jun 11, 2025

REQS: This position requires a bachelor’s degree, or foreign equivalent in Computer Science, Data Engineering, Computer Engineering, or a related field and 5…

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Installation Services Welder - Lead

Company: Central States Industrial

Location: Grand Prairie, TX

Posted Jun 11, 2025

A valid Class E driver’s license, or ability to obtain one, is required. CSI is currently recruiting for an experienced lead person/welder to lead a field crew…

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Senior Graphic Designer

Company: FloSports, Inc.

Location: Austin, TX

Posted Jun 11, 2025

Visual Content Creation: Lead the design process for a wide range of visual content, including but not limited to graphics, illustrations, social media assets,…

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Food Fanatic Chef

Company: US Foods, Inc.

Location: Austin, TX

Posted Jun 11, 2025

Must possess prior experience in the design and facilitation of training programs to large and varied audiences, with the aim of, driving innovation and sales…

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Reporting Analyst

Company: eMetric

Location: San Antonio, TX

Posted Jun 11, 2025

*Master’s degree in educational measurement, quantitative psychology/psychometrics, or other data science related field*. Support QA efforts as needed.

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IT Project Manager -Sr

Company: UT Health Science Center at San Antonio

Location: San Antonio, TX

Posted Jun 11, 2025

Bachelor’s degree in computer science or related field is required. Ensures adherence to quality standards, reviews project deliverables, and maintains/improves…

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GRC Analyst II (Hybrid - Coppell, TX)

Company: Blackhawk Network

Location: Coppell, TX

Posted Jun 11, 2025

Learn the numerous BHN product platforms and develop a broad domain and technical understanding of the security activities and control implementations.

View Details Apply on SimplyHired

Seasonal Sales Associate - Cotton On Houston Galleria

Company: Cotton On Group

Location: Houston, TX

Posted Jun 11, 2025

Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in stores.

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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