Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Sales Associate

Company: Rally House

Location: Dallas, TX

Posted Jun 10, 2025

Sales: Ability to generate sales, add-on and develop relationships with guest. Customer Service: Ensure that the guest remains the top priority.

Pediatric Home Nurse LVN / RN

Company: Amazing Care Home Health Services

Location: Austin, TX

Posted Jun 10, 2025

Excellent assessment skills and attention to detail. Rather than short visits, traveling to multiple patients per shift, you work with one patient per shift.

Project Manager - Cardiology - (Medical Center)

Company: Houston Methodist Specialty Physician Group

Location: Houston, TX

Posted Jun 10, 2025

This position routinely develops, coordinates and completes projects from design implementation to measurement and maintenance of desired outcomes in…

Security Officer Full-Time (Nights)

Company: Houston Methodist Willowbrook Hospital

Location: Houston, TX

Posted Jun 10, 2025

Responds to all radio dispatches, answers calls and complaints and accurately assesses, responds timely, provides appropriate assistance and makes…

ITSM Analyst - San Antonio Texas

Company: PenFed Credit Union

Location: San Antonio, TX

Posted Jun 11, 2025

Facilitate communications during these incidents, including verbal/written executive level status, running related conference calls and acting as a liaison with…

Construction Laborer

Company: ALAMO NEX CONSTRUCTION, LLC

Location: San Antonio, TX

Posted Jun 10, 2025

Extensive physical activity performing strenuous daily activities of a primarily productive/technical nature. Installing and maintaining sediment control fence.

Clinical Specialty Pharmacist

Company: Ascension

Location: Austin, TX

Posted Jun 11, 2025

Oversee technical personnel who assist in the preparation, maintenance, and dispensing of medications and supplies. Provide patient counseling when required.

Spa Sales Associate

Company: 3-D CONSTRUCTION

Location: San Antonio, TX

Posted Jun 10, 2025

Delivering exceptional customer service to all guests while insuring a positive experience. Maintain Spa cleanliness & assist with laundry and sanitation as…

Part Time Sales Associate - Macy's Shop - The Domain

Company: Hugo Boss

Location: Austin, TX

Posted Jun 10, 2025

Utilize effective communication skills in delivering exceptional service to customers, driving business with the merchant group and general problem solving.

IT Governance Analyst

Company: Toyota

Location: Plano, TX

Posted Jun 10, 2025

Bachelor’s degree in Finance, Risk Management, Business, or a related field. The IT Governance Analyst will play a critical role in the oversight of the…

Customer Service Representative - Westwood Insurance Agency

Company: The Baldwin Group

Location: Plano, TX

Posted Jun 10, 2025

Provide timely, accurate customer service by answering inbound calls, researching inquiries and responding to coverage, billing and policy related questions.

2nd Grade Teacher

Company: Harmony Public Schools Austin

Location: Austin, TX

Posted Jun 10, 2025

JOB GOAL: Plan, organize and implement an appropriate instructional program in a learning environment that guides and encourages students to develop and fulfill…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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