Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Corporate PR Manager

Company: Advanced Micro Devices

Location: Austin, TX

Posted May 30, 2025

Exceptional writing skills, with the ability to succinctly communicate complex technical and financial information to a broad corporate audience.

Special Education Teacher (Middle/High School)

Company: Great Hearts Texas

Location: San Antonio, TX

Posted May 30, 2025

Knowledge of local, state, and federal regulations and policies affecting special education. Through consultation, resource, inclusion, and co-teaching models,…

Special Education Teacher (Middle/High School)

Company: Great Hearts Texas

Location: Irving, TX

Posted May 30, 2025

Knowledge of local, state, and federal regulations and policies affecting special education. Through consultation, resource, inclusion, and co-teaching models,…

Project Manager II

Company: CECO Environmental

Location: Addison, TX

Posted May 30, 2025

The Project Manager is responsible for the technical design and engineering schedule internally and with vendors for all Emission related projects which will…

Tax Accountant - Work from Home - 2+ Yrs Paid Tax Experience Required

Company: Intuit

Location: Houston, TX

Posted May 29, 2025

Experienced: You have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns using commercial tax preparation…

Product Marketing Manager

Company: Advanced Micro Devices

Location: Austin, TX

Posted May 30, 2025

In this exciting role as Product Marketing Manager, you will be driving design wins for X86 technology. Report out to management on market segment progress,…

Business Intelligence Analyst

Company: Advanced Micro Devices

Location: Austin, TX

Posted May 30, 2025

The ideal candidate will have a strong background in data analysis and visualization, with the ability to perform comprehensive analysis of data for use in…

Seasonal Business Tax Associate

Company: Intuit

Location: Dallas, TX

Posted May 29, 2025

The ideal candidate will possess a strong knowledge of federal and state tax laws and regulations for business and personal tax returns, as well as significant…

Lead Software Engineer, Backend

Company: Capital One

Location: Plano, TX

Posted May 30, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Contact Center Customer Care Associate

Company: CoreLogic

Location: Dallas, TX

Posted May 29, 2025

Identif y customers’ needs, research using various systems ( sometimes up to 10 different portal s) , utilize tools to interpret and analyze data , to p rovide…

Bookkeeper/Accountant

Company: Melissa Properties

Location: Dallas, TX

Posted May 30, 2025

Answer and direct phone calls. Write and distribute email, correspondence memos, letters, faxes and forms. The ideal candidate should have excellent oral and…

In-Store Product Demonstrator

Company: CDS (Club Demonstration Services)

Location: Selma, TX

Posted May 29, 2025

No prior experience is required as we provide training and team support to help you succeed. Additional hours may be available upon request.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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