Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Carpenter

Company: ASM Global

Location: Houston, TX

Posted May 29, 2025

Possess understanding of the operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the…

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Installation Service Welder

Company: Central States Industrial

Location: Grand Prairie, TX

Posted May 29, 2025

A valid Class E driver’s license, or ability to obtain one, is required. The employee may be exposed to environmental factors typical of welding and field…

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Junior Marketing Specialist

Company: WRG

Location: Houston, TX

Posted May 28, 2025

Bachelor’s degree in Marketing, Communications, Graphic Design, or a related field (or currently pursuing a degree).

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Emerging Technology Project Manager

Company: H-E-B

Location: San Antonio, TX

Posted May 29, 2025

A related degree or comparable formal training, certification, or experience. Leads the team in conducting post implementation analysis to identify future…

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Refrigeration Installation Services Welder

Company: Central States Industrial

Location: Grand Prairie, TX

Posted May 29, 2025

The employee may be exposed to environmental factors typical of welding and field installation. CSI provides state-of-the-art stainless steel process equipment…

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Corporate Accountant

Company: Neuralink

Location: Austin, TX

Posted May 29, 2025

Bachelor's degree or above in accounting, finance, or related field. The team plays an important role in handling technical accounting issues from…

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Business Process Engineer

Company: Analytica

Location: San Antonio, TX

Posted May 29, 2025

This role requires direct experience working within hospital settings or with patient-level healthcare data and involves close collaboration with cross-…

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Senior Full Motion Video (FMV) Software Developer (Onsite)

Company: Raytheon

Location: Richardson, TX

Posted May 29, 2025

As the FMV SW Developer you will work as part of a scrum team in an agile development environment to develop and sustain the operational code base.

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Engineering Project Manager - Cabinet MFG

Company: Wisenbaker Builder Services, Inc.

Location: Houston, TX

Posted May 29, 2025

Degree in Engineering, Construction, or a related field. Fluent in engineering, production, and completion — and keeps them all in sync Track what matters:…

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Janitorial Site Manager

Company: GDI Services Inc US

Location: Houston, TX

Posted May 29, 2025

Ensure safety program implementation and compliance. Company laptop and cell phone. Ensure all labor, supply and equipment budget targets are met.

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Senior Receivership Accountant

Company: Trigild

Location: Dallas, TX

Posted May 28, 2025

Understanding of accounts payable (AP), accounts receivable (AR), cash receipts and lease administration functions of commercial real estate and how they drive…

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Data Scientist II (Remote)

Company: Vericast

Location: San Antonio, TX

Posted May 28, 2025

Expertise in analysis or design of experiments for standard and adhoc analysis, interpreting results to drive marketing strategies.

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Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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