Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

CDL-A Solo & Team Owner Operator Truck Drivers

Company: Roadrunner

Location: Houston, TX

Posted May 02, 2025

Connect with Roadrunner to experience the way truck driving business ownership should be. Average weekly pay averages between $2,500-$4,000 for solo drivers, $…

HVAC Technician

Company: Harris County

Location: Houston, TX

Posted May 04, 2025

A minimum of five (5) years as an air conditioning mechanic or technician with hands-on experience in various aspects of mechanical installation and repair in…

Security Officer 503A

Company: Empower Pharmacy

Location: Houston, TX

Posted May 03, 2025

Requires a high school diploma or equivalent; a degree in criminal justice, security management, or a related field is preferred.

Senior Data Analyst

Company: Aristocrat

Location: Austin, TX

Posted May 03, 2025

Understanding business needs and showing flexibility in answering multiple types of questions with data. Bachelor’s Degree in Economics, Finance, Statistics,…

Content Marketing Specialist

Company: M3 Design

Location: Round Rock, TX

Posted May 02, 2025

Knowledge of 3D design or animation tools. Stay up-to-date with industry trends, tools, and technologies to continuously improve content quality and…

IT Field Services Project Lead

Company: Prime Systems

Location: San Antonio, TX

Posted May 02, 2025

This position requires a very high percentage *of working time to be spent on-site* at school campuses across the state of Texas (San Antonio/Austin/Round Rock/…

Social Media Manager

Company: Houston Texans

Location: Houston, TX

Posted May 02, 2025

Experience in data-driven social listening and analytics tools such as Meta Business Suite, Emplifi, etc. Develop creative and engaging content while executing…

CDL-A Solo & Team Owner Operator Truck Drivers

Company: Roadrunner

Location: San Antonio, TX

Posted May 02, 2025

Connect with Roadrunner to experience the way truck driving business ownership should be. Average weekly pay averages between $2,500-$4,000 for solo drivers, $…

Principal AI/ML Solution Engineer-Supply Chain

Company: Southern Glazer's Wine & Spirits

Location: Dallas, TX

Posted May 02, 2025

Excellent communication skills, with the ability to present complex technical information to both technical and non-technical stakeholders.

Data Analyst II (226 Days)

Company: Dallas Independent School District

Location: Dallas, TX

Posted May 02, 2025

Experience in the field of educational research, evaluation, methodologies, measurement theory, planning or computer programming.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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