Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Cloud View Engagement Project Manager SME

Company: Govcio LLC

Location: San Antonio, TX

Posted Apr 29, 2025

Must have worked in and have a solid understanding of highly technical data center environments and equipment, be able to communicate and work with IT…

View Details Apply on SimplyHired

Cost Accounting Manager

Company: Austin Regional Clinic

Location: Austin, TX

Posted Apr 30, 2025

Ensures sales and use tax fillings and payments are made in accordance with applicable state and local tax laws. Administers Procurement and Fund Card programs.

View Details Apply on SimplyHired
travel health savings account life insurance

Travel RN - Telemetry - $1,653 per week

Company: Host Healthcare

Location: Austin, Texas

Posted Apr 29, 2025

View Details Apply on healthecareers.com

Staff Fullstack Gen AI Engineer

Company: Visa

Location: Austin, TX

Posted Apr 30, 2025

In this role, you will play a crucial part in designing, developing, deploying, and optimizing AI-powered tools for code/prototype generation using modern LLMs…

View Details Apply on SimplyHired

Substitute Teacher - Weekly Pay, Training Provided!

Company: ESS Education

Location: Houston, TX

Posted Apr 29, 2025

Review and implement regular teacher's routines, procedures, lesson plans, and curriculum objectives. As leaders in the education staffing space since 2000, ESS…

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Selling Plumbing Technician - $100K–$200K Potential

Company: Malek Service Company

Location: Houston, TX

Posted Apr 29, 2025

Active driver’s license, physical and clean background record required. Tradesman or Journeyman license (Required). Year-round work with 40-hour pay guarantee.

View Details Apply on SimplyHired

Journeyman Plumber

Company: Triple J Contractors LLC

Location: Pasadena, TX

Posted Apr 28, 2025

Valid Texas driver’s license and clean driving record. Willingness to work occasional after-hours, weekends, or emergency calls as needed.

View Details Apply on SimplyHired

Carpenter

Company: Hensel Phelps

Location: San Antonio, TX

Posted Apr 29, 2025

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed…

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Journeymen Electrician

Company: Tomball Controls

Location: Von Ormy, TX

Posted Apr 30, 2025

They will have the ability to fill out bills of material requests , quality control implementation of electrical systems, have the ability to look through cut…

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Solution Architect - Dallas, TX

Company: Photon

Location: Dallas, TX

Posted Apr 29, 2025

Possess excellent communication and verbal skills to articulate complex technical concepts, architectural decisions, and trade-offs clearly to both technical (…

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Registered Nurse, Care Manager - PSH

Company: CommUnityCare Health Centers

Location: Austin, TX

Posted Apr 30, 2025

Current license to practice nursing in the state of Texas. Interact with patients via phone calls, medical, or social services appointments, in their home in…

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Principal Application Engineer - Insulation & Coatings SME

Company: Alkegen

Location: Houston, TX

Posted Apr 30, 2025

Experience in supervision and managing technical queries from multiple projects, heat transfer calculations, vendor design reviews, preparation of…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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