Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Accountant Senior

Company: Christus Health

Location: Irving, TX

Posted Oct 04, 2025

Candidates seeking CPA license preferred; some assistance available for those seeking licensing. The Senior accountant should be able to demonstrate an…

Project Manager Senior-Strategic Workforce Planning

Company: Christus Health

Location: Irving, TX

Posted Oct 04, 2025

Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s preferred. Six Sigma, PMP or equivalent certification preferred.

Unarmed Security Officer *FLEX ON CALL* ARLINGTON/EULESS

Company: Clarion Security Llc

Location: Dallas, TX

Posted Oct 04, 2025

Obtain, hold, and maintain a Valid guard card/license, as required in the state for which you are applying. Work in various environments such as cold weather,…

Staff Accountant (FT)

Company: Bst Senior Living West Inc

Location: San Antonio, TX

Posted Oct 04, 2025

A valid Texas drivers license. Performs bank reconciliation for multiple bank accounts to include credit card transactions and zero balance accounts.

Data Analyst - Internal Audits

Company: Corebridge Financial

Location: Houston, TX

Posted Oct 04, 2025

Bachelor's degree in a related field. The Internal Audit Group (IAG) provides independent, objective assurance and consulting services designed to support…

Commercial Construction Carpenter

Company: Boise Transport Services LLC

Location: Missouri City, TX

Posted Oct 04, 2025

Read blueprints and technical drawings to ensure accurate construction. Operate hand and power tools safely and efficiently.

Full-Time Customer Experience Specialist

Company: Wayfair

Location: Houston, TX

Posted Oct 04, 2025

Utilize various customer service tools, software, and systems to efficiently manage customer interactions. We are seeking a Customer Experience Associate to…

Creative Lead

Company: Prestonwood Baptist Church

Location: Richardson, TX

Posted Oct 04, 2025

Support social media content creation and contribute to developing social media strategies. A minimum of a Bachelor’s degree in Graphic Arts or related field…

Carpenter

Company: Peak Private Transport LLC

Location: Houston, TX

Posted Oct 04, 2025

Reading and interpreting blueprints and technical drawings. Proficiency in using hand and power tools. Measuring, cutting, and assembling materials to build or…

Unarmed Security Officer *FLEX ON CALL* EAST DALLAS/GARLAND

Company: Clarion Security Llc

Location: Dallas, TX

Posted Oct 04, 2025

Obtain, hold, and maintain a Valid guard card/license, as required in the state for which you are applying. Work in various environments such as cold weather,…

Data Analyst

Company: Corebridge Financial

Location: Houston, TX

Posted Oct 04, 2025

Bachelor’s degree in engineering, Economics, Statistics, Computer Science, or a related field. Design and build interactive dashboards and reports using Power…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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