Technical Support Jobs in Austin, TX

94,269 open positions · Updated daily

Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Business Intelligence Analyst Mid Level - Finance Data & Analytics

Company: USAA

Location: San Antonio, TX

Posted Oct 05, 2025

OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or…

Business Data Analyst - Customer Service

Company: San Antonio Water System

Location: San Antonio, TX

Posted Oct 05, 2025

Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field from an institution accredited by a nationally recognized…

Data Scientist, Amazon Astro

Company: Amazon.com Services LLC

Location: Austin, TX

Posted Oct 05, 2025

Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science.

Apprentice Electrician

Company: Six Flags Fiesta Texas

Location: San Antonio, TX

Posted Oct 05, 2025

As a Six Flags Electrician you will spend the day conducting day-to-day maintenance of all electrical systems throughout the park and responding to calls as…

WW Sr. PSA, Infra Mig+Mod, WWSO

Company: Amazon Web Services, Inc.

Location: Austin, TX

Posted Oct 05, 2025

Experience with large scale IDC to cloud migration architecture design and implementation. 6+ years of design, implementation, or consulting in applications and…

Pharmacist

Company: St. David's North Austin Medical Center

Location: Austin, TX

Posted Oct 05, 2025

Current Pharmacist license with Texas State Board of Pharmacy (TSBP). Education assistance (tuition, student loan, certification support, dependent scholarships…

Accountant II-Accounting

Company: Christus Health

Location: Irving, TX

Posted Oct 05, 2025

Candidates seeking CPA license preferred; some assistance available for those seeking licensing. The Accountant II should be able to demonstrate an…

Need Licensed Plumbers

Company: 1-800-Plumber + Air of Dallas

Location: Dallas, TX

Posted Oct 05, 2025

Must have a valid state driver’s license. Must have a valid state plumbing license. Our licensed plumbers perform residential and commercial service and repair…

Certified Bilingual Spanish Substitute Teacher - Up to $195 daily

Company: Kokua Education

Location: San Antonio, TX

Posted Oct 06, 2025

One of the following Texas Teacher Certifications (proof of valid certification required): A valid Texas Teacher's certificate is required for all Pre-K4 and…

Business Intelligence Analyst Senior - Finance Data & Analytics

Company: USAA

Location: San Antonio, TX

Posted Oct 05, 2025

For a total of 6 years combined experience OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial…

Business Intelligence Analyst - Intermediate Level

Company: USAA

Location: San Antonio, TX

Posted Oct 05, 2025

We are seeking a motivated individual to join our Treasury Operations Team, focusing on driving process improvements through in-depth data analysis and…

Nurse (Administration)

Company: US Military Treatment Facilities under DHA

Location: Houston, TX

Posted Oct 05, 2025

License/Certification: This position requires a job-related license or certification. You MUST submit a copy of your license or certification with your…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages