Technical Support Jobs in Austin, TX

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Looking for Technical Support jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Austin, TX area.

Graphic Artist (Brochures and Presentations)

Company: Panache Development & Construction

Location: Austin, TX

Posted Oct 22, 2025

Indoor Design Knowledge: Familiarity with indoor design principles and the ability to incorporate these elements into graphic design projects.

Fraud Account Specialist I Bilingual English and Spanish Required

Company: JPMorganChase

Location: San Antonio, TX

Posted Oct 22, 2025

Your role involves handling inbound calls, building strong customer relationships, and offering innovative solutions to meet client needs.

Data Scientist

Company: Huntsman

Location: Houston, TX

Posted Oct 22, 2025

Bachelor’s degree in finance, Data Science, Economics, or a related field. Design and develop new dashboards to meet evolving functional needs.

Welder

Company: ALAMO NEX CONSTRUCTION, LLC

Location: San Antonio, TX

Posted Oct 22, 2025

May assist in welding of permanent metal deck forms. Heavy physical activity performing strenuous day activities of a primarily productive/technical nature.

Geotechnical Project Manager

Company: ESP Associates

Location: San Antonio, TX

Posted Oct 22, 2025

ESP is a multi-discipline engineering design and consulting firm providing our clients with civil engineering, surveying, planning/landscape architecture,…

Electrical service technician (Houston, TX)

Company: Strada Services LLC

Location: Houston, TX

Posted Oct 22, 2025

Work from ladders, scaffolds, and scissor lifts to install, maintain or repair electrical wiring, equipment, and fixtures.

Customer Service and Sales Representative

Company: Astound Promotions

Location: Austin, TX

Posted Oct 22, 2025

Collaborate with team members to improve overall customer service, sales, and client growth strategies. Follow up with clients to ensure satisfaction and…

Marketing Communications Coordinator

Company: University Health

Location: San Antonio, TX

Posted Oct 22, 2025

Current Texas driver’s license is required. Bachelor’s degree in business administration, marketing, or related field is preferred.

Journeyman Plumber

Company: Austin's Greatest Plumbing

Location: Austin, TX

Posted Oct 22, 2025

Conduct field service calls to troubleshoot plumbing issues in residential or commercial settings. Utilize hand tools and power tools effectively for various…

Data Scientist

Company: Combined Arms

Location: Houston, TX

Posted Oct 22, 2025

Bachelor’s degree from an accredited four-year college or university with major coursework in data science, computer science, information systems, or a related…

Area Sales Manager - Premium Beverage Brand - San Antonio/Austin, TX

Company: Greenhouse Agency

Location: San Antonio, TX

Posted Oct 22, 2025

Utilize Greenhouse CRM tools (Repsly) to record account calls and KPI activity in “real-time.”. Respond to retailer inquiries, develop tailored sales strategies…

Principal AI Engineer

Company: CPS Energy

Location: San Antonio, TX

Posted Oct 22, 2025

Excellent communication skills and the ability to articulate complex technical concepts to both technical and non-technical audiences.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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