Technical Support Jobs in Chicago, IL

60,646 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Licensed Plumber

Company: Tri-State Water, Power & Air

Location: Chicago, IL

Posted Jun 11, 2025

Respond promptly to emergency calls. Collaborate with contractors on new builds and renovations. All-Inclusive Support: Company truck, fuel, uniforms, tool…

SALES FLOOR ASSOCIATE

Company: Dollar Tree

Location: Chicago, IL

Posted Jun 12, 2025

Handle all sales transactions while operating assigned cash register. General math skills to allow for cash accounting. Maintains security of all cash.

Extrusion Process Technician-Nights

Company: Pactiv Evergreen

Location: Bedford Park, IL

Posted Jun 11, 2025

Two or four year technical degree or certification. Good understanding of mechanical and electrical principles and applications. 401K with a company match.

HVAC Technician

Company: Trane Technologies

Location: Willowbrook, IL

Posted Jun 12, 2025

Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:

SOX Governance Analyst - Global Financial Controls

Company: Northern Trust Corp.

Location: Chicago, IL

Posted Jun 11, 2025

Assist in developing regular presentations to Management and Audit Committee on relevant topics. Communicate with partners at all levels, developing and…

Senior Rails Engineer

Company: HAAS Alert

Location: Chicago, IL

Posted Jun 11, 2025

Collaborate with cross-functional teams to define, design, and ship new features. Strong understanding of software architecture, design patterns, and testing…

Manager, Chapter Advancement

Company: American Massage Therapy Association

Location: Evanston, IL

Posted Jun 11, 2025

The Chapter Advancement Manager plays a vital role in supporting the success of AMTA chapter volunteer operations through strategic development, instructional…

SALES FLOOR ASSOCIATE

Company: Dollar Tree

Location: Chicago, IL

Posted Jun 12, 2025

Handle all sales transactions while operating assigned cash register. General math skills to allow for cash accounting. Maintains security of all cash.

Lead Graphic Designer

Company: New Home Star

Location: Elmhurst, IL

Posted Jun 11, 2025

3–5 years of professional graphic design experience in an agency or in-house setting. Mentor, support, and guide Junior Graphic Designers in their technical and…

Executive Chef - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Company: Hilton

Location: Chicago, IL

Posted Jun 11, 2025

Interact with guests and clients to monitor and assess satisfaction trends, evaluate and address issues and make improvements accordingly. What will I be doing?

CUSTOMER SERVICE REPRESENTATIVE

Company: Family Dollar

Location: Chicago, IL

Posted Jun 12, 2025

Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store…

Furniture Maker /Woodworker

Company: MillerKnoll

Location: McCook, IL

Posted Jun 11, 2025

Electrical tools: Router, screw driver, sander. Proficient using equipment and hand tools such: Must have the ability to read and comprehend furniture drawings,…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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