Technical Support Jobs in Chicago, IL

60,646 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

InfoSec Compliance Analyst #Hybrid

Company: Alliant Credit Union

Location: Chicago, IL

Posted Jun 07, 2025

Facilitate IT issue management by work with employees on scheduling calls and going over the issue and resolution. Work from home up to 3 days a week.

View Details Apply on SimplyHired

Principal Technology Architect - MFG

Company: Infosys

Location: Chicago, IL

Posted Jun 07, 2025

You will identify technology big bets, develop solution propositions around them, do solution prototypes and proactively take it to the market.

View Details Apply on SimplyHired

Manual Lathe Machinist II

Company: American Roller Company

Location: Chicago, IL

Posted Jun 06, 2025

*Technical Skills:* Ability to read technical drawings and use micrometers, gauges, and other precision measuring tools. Keep the working area clean and safe.

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Advanced Practice Nurse – Nurse Practitioner – Peds/Neonatology (7A.M. - 7P.M.)

Company: Cook County Health

Location: Chicago, Illinois

Posted Jun 08, 2025

View Details Apply on healthecareers.com

Multi-Location Retail Inventory Associate

Company: Room & Board

Location: Chicago, IL

Posted Jun 07, 2025

Maintain welcoming stock room environments that are safe, organized, efficient and support the selling teams and the customer experience.

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People and Compensation Data Analyst

Company: Optiver

Location: Chicago, IL

Posted Jun 06, 2025

Bachelor's degree in a quantitative, business, or related field. Proficient in Excel; familiarity with data visualization tools like Power BI or Tableau is a…

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Carpenter Helper 1

Company: The University of Chicago

Location: Chicago, IL

Posted Jun 06, 2025

Valid driver’s license and must successfully complete the University’s Motor Vehicle Records process required. Cut and install ceiling tile.

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General Laborer

Company: SOS Enterprises LLC

Location: Chicago, IL

Posted Jun 08, 2025

Knowledge of power tools and industrial machinery is preferred. This may include keeping the worksite clean through the collection of trash, operating power…

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Brand Packaging Graphics Designer

Company: CONAGRA

Location: Chicago, IL

Posted Jun 06, 2025

Collaborate with cross-functional teams and production to ensure design integrity through execution, managing multiple high-priority projects under tight…

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Electrician

Company: RWS Global

Location: Chicago, IL

Posted Jun 07, 2025

Valid driver’s license required. Preferred: Vocational or technical training – Field of Study: welding, engineering, rigging, carpentry, electronics, audio,…

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Welder

Company: Dover Corporation

Location: Skokie, IL

Posted Jun 06, 2025

Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision…

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Business Information Security Analyst

Company: Kemper

Location: Chicago, IL

Posted Jun 06, 2025

Globally recognized certification in the field of information security such as CISSP or CRISC. Exposure to risk and security frameworks and knowledge of risk…

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Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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