Technical Support Jobs in Chicago, IL

60,646 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Experienced Fine Jewelry Sales Professional

Company: Sidney Garber

Location: Chicago, IL

Posted May 20, 2025

Manage relationships with established clients, new sales leads and prospects through the use of detailed clienteling and CRM tools.

Specialist Customer Experience

Company: Lakeshore Recycling Systems LLC

Location: Rosemont, IL

Posted May 19, 2025

Handle incoming calls (orders, inquiries, complaints, etc.) and direct calls for further problem resolution if necessary. High School Diploma or GED.

Special Education Teacher

Company: The Menta Education Group

Location: Chicago, IL

Posted May 21, 2025

IL PEL (Professional Educator's License; out-of-state applicants will need to apply for IL certification) with LBS1 Certification or Other Teacher Certification…

Customer Support Product Support Consultant, gTech Ads

Company: Google

Location: Chicago, IL

Posted May 21, 2025

Experience in account/campaign management roles, technical troubleshooting, or technical customer support. Based on the evolving needs of our ads customers, we…

Pet Insurance Sales Associate - Chicago, IL

Company: Fetch Pet Insurance

Location: Chicago, IL

Posted May 20, 2025

Active Property & Casualty (P&C) license or willing to obtain a P&C license at the expense of the Company within 30 days of employment (subject to state…

Sr. Mgr, Software Engineering

Company: Capital One

Location: Chicago, IL

Posted May 19, 2025

Experience leading teams through ambiguity by driving technical design and delivery decisions. Capital One will consider for employment qualified applicants…

Service Reliability Project Lead

Company: Progress Rail

Location: La Grange, IL

Posted May 21, 2025

The Service Reliability Project Lead is responsible for understanding in-service product failure data, identifying product performance trends, driving…

HVAC Service Technician

Company: R.A. SHAVITZ INC

Location: Skokie, IL

Posted May 21, 2025

Valid driver’s license with an insurable record. Certificate of completion from HVAC technical school. Year-Round Employment with guaranteed weekly hours.

Senior Finance Analyst

Company: Expedia Group

Location: Chicago, IL

Posted May 21, 2025

Support, develop, and implement improved processes and controls to enable sustainable, profitable scaling of the PLS business.

RETAIL SALES ASSOCIATE

Company: Ashley

Location: Bolingbrook, IL

Posted May 21, 2025

Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner…

Facilities Painter

Company: The Resurrection Project

Location: Chicago, IL

Posted May 22, 2025

Access to a car, valid driver's license, and ability to travel within the metropolitan area and out of state. Access to a motor vehicle, valid driver’s license,…

Mgr Clinical Pharmacy

Company: Rush University Medical Center

Location: Chicago, IL

Posted May 20, 2025

> 6 years practice experience, Pharm.D. with PGY1 and PGY2 training (or equivalent experience), Illinois licensure, and board certification (specialty…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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