Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Treasury Management Officer - Commercial Term Lending

Company: JPMorganChase

Location: Chicago, IL

Posted Mar 01, 2025

The job description is for a Treasury Management Officer in Commercial Banking. The role involves generating new treasury management business, maintaining client relationships, and developing a localized market and product strategy. The ideal candidate should have 6+ years of cash management sales and relationship management experience, strong selling and negotiation skills, and knowledge of Treasury Service products. The role requires excellent communication skills, time management, and the ability to build strong relationships with clients and colleagues. The company offers a competitive total rewards package and values diversity and inclusion.

Account Executive

Company: Snap! Mobile

Location: Chicago, IL

Posted Mar 01, 2025

Snap Mobile Inc, established in 2014, has significantly contributed to athletics and activities programs across the country by raising over $950 million for more than 150,000 groups and teams. The company offers various solutions such as Snap Raise, Snap Insights, Snap Store, FanX, Snap Manage, and Snap Spend. As an Account Executive, you will drive business growth, establish relationships with schools and organizations, and represent Snap Mobile at events. The role requires 2+ years of sales experience, and the company offers a competitive compensation package including a base salary of $40K and an average OTE of $70K in the first year.

Managing Associate Teacher - Little Village

Company: Carole Robertson Center for Learning

Location: Chicago, IL

Posted Feb 27, 2025

Lead the collaboration with the TA, Aides, and Program Advisor team in the creation and facilitation of studies to support weekly lesson plans, including daily…

Director, Information Security

Company: Beyond Finance

Location: Chicago, IL

Posted Feb 28, 2025

Beyond Finance is seeking a Director of Information Security with extensive experience in the field, preferably in a financial services environment. The role involves leading a team of security professionals, integrating security best practices into the software development lifecycle, and managing relationships with key security vendors. The company offers a collaborative work environment, competitive benefits, and opportunities for career development. They are looking for someone with a proven track record in developing and implementing successful information security programs, in-depth knowledge of security frameworks, and experience with DevSecOps methodologies.

Program Operations Manager

Company: Tempus AI

Location: Chicago, IL

Posted Mar 01, 2025

Tempus, a company passionate about precision medicine, is seeking a Program Strategy and Operations Manager. The role involves collaborating with the study development team, supporting Program Leads, developing standard templates, creating presentations, conducting market research, and forecasting enrollments. Preferred qualifications include proficiency in Excel and PowerPoint, experience with Life Sciences companies, and a proven track record in delivering data-driven solutions. Required qualifications include a Bachelor's degree in Science or Business, 3 years of client-facing experience, and strong organizational skills. The expected salary range for the Illinois-based role is $120,000-$170,000.

Internal Audit & SOX IT Senior

Company: Chime

Location: Chicago, IL

Posted Mar 01, 2025

Chime is seeking an experienced IT SOX Senior for a world-class SOX program implementation. The role involves leading IT SOX coordination, planning and executing IT-focused internal audits, consulting with IT and Engineering teams, and assessing changes affecting internal controls. The ideal candidate should have 3+ years of IT SOX experience, strong knowledge of Sarbanes-Oxley, PCAOB Auditing Standards, and the COSO framework. Excellent communication skills, project management, and external auditor relationship management are required. Chime offers a competitive salary, benefits, and a hybrid work policy.

Software Development Intern (Summer 2025)

Company: Motorola Solutions

Location: Chicago, IL

Posted Mar 01, 2025

Motorola Solutions, a global company, is seeking an intern for Envysion, a subsidiary specializing in enterprise video security and AI solutions for the restaurant and retail industries. The role involves collaborating with team members to integrate ML solutions into Envysion products, analyzing and maintaining software, and developing user documentation. The ideal candidate should have software engineering experience, excellent communication skills, and a keen interest in machine learning. Motorola Solutions is committed to fostering a people-first and community-focused culture, and is an Equal Opportunity Employer.

Plumbing Service Technician

Company: Stellar Plumbing

Location: Elk Grove Village, IL

Posted Feb 24, 2025

Plumbing Service Technicians determine service needs, quote prices in the field and perform repairs. Must be willing to pursue, develop, and participate in…

Intern, Client Services (CHI)

Company: Kargo

Location: Chicago, IL

Posted Mar 01, 2025

Kargo, a leading company in crossscreen ad experiences, is offering a 10-week internship in Client Services in Chicago, IL. The intern will support the team in all aspects of the campaign life cycle, from pre-sales to post-sales. The role involves participating in creative brainstorms, initiating campaign details, supporting client-facing tasks, tracking campaign performance, and organizing client events. The ideal candidate is a rising undergraduate senior or postgraduate student with interest in media technologies, proficiency in MS PowerPoint, Excel, and Photoshop, strong attention to detail, and excellent organizational skills.

IT Technical Specialist

Company: UL Solutions

Location: Chicago, IL

Posted Mar 01, 2025

The IT Technical Specialist role involves providing C-suite technology support, managing conference room technology, performing PC imaging and deployment, troubleshooting hardware and software issues, coordinating vendor support, and managing end-user technology needs. The role requires a professional, self-motivated individual with strong communication skills, multitasking abilities, and a proven customer service background. The position involves onsite and remote support, travel, and lifting up to 50 lbs. The estimated salary range is $55,000 to $65,000, with additional benefits including health, wellness, and retirement savings. The role is part of a high-performing IT team that supports innovative companies worldwide.

Staff Accountant

Company: Marilyn O Marshall, Chapter 13 Trustee

Location: Chicago, IL

Posted Feb 26, 2025

\*\*Duties:\*\* - Utilize financial software to manage accounts payable and receivable - Conduct in-depth financial analysis to support decision-making…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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