Technical Support Jobs in Chicago, IL

60,646 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

UI/UX Designer

Company: Velvetech

Location: Chicago, IL

Posted Feb 22, 2025

Proficiency in AI-driven design tools such as Figma with AI plugins, Adobe XD with Sensei features, or similar is required.

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sign-on bonus contract professional growth

Cath Lab Technologist - $37-56 per hour

Company: Advocate Aurora Health

Location: Chicago, Illinois

Posted Feb 19, 2025

View Details Apply on healthecareers.com

Pharmacist-Drug Diversion Surveillance Analyst, Full-time Days

Company: Northwestern Medicine

Location: Chicago, IL

Posted Feb 20, 2025

We consider this on a case-by-case basis and follow all state and federal guidelines. We offer a wide range of benefits that provide employees with tools and…

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Senior Data Analyst

Company: Chicago Public Schools

Location: Chicago, IL

Posted Feb 24, 2025

Effectively communicate technical findings to both technical and non-technical audiences. Strong understanding of statistical concepts and data analysis…

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Senior Director, Insurance Institutional Sales

Company: The Federal Home Loan Bank of Chicago

Location: Chicago, IL

Posted Feb 18, 2025

Drive Business Growth: By developing and executing strategic account plans, you’ll directly contribute to meeting sales objectives and driving significant…

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Registered Nurse, Family Practice

Company: Loyola University Health System

Location: Berwyn, IL

Posted Feb 20, 2025

Certification reimbursement (up to 1 certification). Develops and implements individualized care plans based on these assessments.

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travel health savings account life insurance

Travel Respiratory Therapist - $2,201 per week

Company: Host Healthcare

Location: Chicago, Illinois

Posted Feb 18, 2025

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travel 401(k) life insurance

Travel Nurse RN - Telemetry PCU - Progressive Care Unit - $2,064 per week

Company: American Traveler

Location: Chicago, Illinois

Posted Feb 18, 2025

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contract travel health savings account

Local Contract Cath Lab Technologist - $59-67 per hour

Company: Host Healthcare

Location: Chicago, Illinois

Posted Feb 19, 2025

View Details Apply on healthecareers.com

Registered Nurse

Company: DAVITA

Location: Chicago, IL

Posted Feb 19, 2025

Comprehensive benefits: medical, dental, vision, 401k, paid time off, PTO cash out, DaVita-negotiated discounts on hundreds of items from your cell phone plan…

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remote travel

Travel Nurse RN - ICU - Intensive Care Unit - $1,973 per week

Company: TRS Healthcare

Location: Chicago, Illinois

Posted Feb 18, 2025

View Details Apply on healthecareers.com
travel 401(k) life insurance

Travel Nurse RN - ICU - Intensive Care Unit - $2,280 per week

Company: American Traveler

Location: Chicago, Illinois

Posted Feb 18, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages

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