Technical Support Jobs in Chicago, IL

60,648 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Senior Financial Analyst

Company:

Location: Rolling Meadows, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Site Safety Manager

Company:

Location: Peoria, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Cyber Systems Operations

Company:

Location: O'Fallon, IL

Posted Feb 03, 2025

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Senior Treasury Analyst

Company:

Location: Rolling Meadows, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Commercial Real Estate Treasury Management Officer II

Company: PNC

Location: Chicago, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Microsoft 365 System Administrator

Company:

Location: Mundelein, IL

Posted Feb 03, 2025

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Commercial P&C Client Service Manager

Company:

Location: Rockford, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Sales Analyst

Company:

Location: Chicago, IL

Posted Feb 03, 2025

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meaningful work from Day 1 collaborative culture opportunity to shine

Senior IT Internal Auditor

Company: Discover

Location: Chicago, IL

Posted Feb 03, 2025

Discover offers a positive work environment with opportunities for growth and meaningful work. The company values diversity, teamwork, and collaboration. The Internal Audit Department (IAD) is committed to providing insightful perspectives and delivering high-quality work in a fast-paced environment. The role involves conducting audit testing, identifying risks, and communicating findings to clients. The position requires a Bachelor's degree, 2+ years of experience, and relevant certifications. Benefits include paid parental leave, 401k plan, and various health benefits. Discover is an equal opportunity employer committed to a diverse and inclusive workplace.

View Details Apply on BuiltIn

(USA) Exterior Services Technician

Company: Walmart

Location: O'Fallon, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Software Development Team Lead - Java

Company:

Location: Gurnee, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Site Safety Manager

Company:

Location: Bloomington, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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