Technical Support Jobs in Chicago, IL

60,648 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

AI Engineer

Company: DRW

Location: Chicago, IL

Posted Feb 03, 2025

Provide technical leadership in selecting, integrating, and optimizing AI and ML frameworks, libraries, and tools across diverse hardware and software…

SALT Senior Tax Manager

Company:

Location: Rolling Meadows, IL

Posted Feb 03, 2025

Pharmacy Technician

Company: CVS Health

Location: Rock Island, IL

Posted Feb 03, 2025

Financial Operations/Accounts Receivable Manager

Company:

Location: Rolling Meadows, IL

Posted Feb 03, 2025

Financial Analysis Manager

Company:

Location: Rolling Meadows, IL

Posted Feb 03, 2025

Senior Financial Analyst

Company:

Location: Rolling Meadows, IL

Posted Feb 03, 2025

Maintenance Planner/Scheduler

Company:

Location: Bloomington, IL

Posted Feb 03, 2025

Maintenance Tech Senior

Company:

Location: North Riverside, IL

Posted Feb 03, 2025

Investor Relations Analyst Senior

Company:

Location: Rolling Meadows, IL

Posted Feb 03, 2025

Production Training Group Lead

Company: Motorola Solutions

Location: Chicago, IL

Posted Feb 03, 2025

Motorola Solutions is seeking a Production Training Specialist to lead a team and optimize efficiency and quality within the Portables Value Stream. The role involves coordinating training for employees and contractors, creating training plans, and maintaining records. The ideal candidate should have experience in a Lean Manufacturing environment, training, and creating documentation in a manufacturing assembly environment. They must also be able to lift up to 50 lbs consistently, work with light fabrication equipment, and be flexible to cross-train and work various shifts. The position offers a base salary range of $36,000 to $53,900, along with comprehensive benefits including incentive bonus plans, medical, dental, and vision benefits, 401K with company match, paid holidays, generous paid time off packages, employee stock purchase plan, paid parental and family leave, and more.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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