Technical Support Jobs in Chicago, IL

60,648 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Supervisor Distribution Center - Overnight

Company: Kohl's

Location: Ottawa, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Client Value Executive - Consumer Interactive

Company: TransUnion

Location: Chicago, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Investments Risk and Return Analytics Senior Consultant

Company: Allstate

Location: Chicago, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Customer Experience Assistant Manager

Company: Brilliant Earth

Location: Chicago, IL

Posted Feb 03, 2025

View Details Apply on The Muse
Chainlink Labs seeking Business Development Executive high-impact use cases for Chainlink's solutions major commercial banks and financial market infrastructures

Business Development Executive - East Coast, Capital Markets

Company: Chainlink Labs

Location: Chicago, IL

Posted Feb 03, 2025

Chainlink Labs, a leading developer of the decentralized computing platform Chainlink, is seeking an experienced Business Development Executive for the East Coast. The role involves identifying and closing high-impact use cases for Chainlink's solutions in major commercial banks and financial market infrastructures, particularly in the Front and Middle office. The ideal candidate should have 10+ years of experience in financial services, a proven track record in negotiating commercial agreements, and strong collaboration skills. Preferred qualifications include understanding of blockchain technology, DeFi, and the digital financial market infrastructure landscape.

View Details Apply on BuiltIn

Product Manager- Conversational AI (Your Aetna Virtual Assistant)

Company: CVS Health

Location: Springfield, IL

Posted Feb 03, 2025

View Details Apply on The Muse
leading online ticket marketplace 5+ years of proven success in scaling enterprise SEO deep experience in every facet of SEO

SEO Manager

Company: Vivid Seats

Location: Chicago, IL

Posted Feb 03, 2025

Vivid Seats, a leading online ticket marketplace founded in 2001, is seeking an experienced SEO Manager. The role involves developing and leading the company's SEO roadmap, identifying opportunities for organic search presence, and collaborating with cross-functional teams. The ideal candidate should have 5+ years of enterprise SEO experience, a deep understanding of SEO facets, and expertise in keyword research, on-page optimization, and content development. The role offers a competitive salary range of $110,000-$140,000 USD/CAD, along with comprehensive benefits and a flexible hybrid working model in Chicago, IL.

View Details Apply on BuiltIn

Pharmacy Intern

Company: CVS Health

Location: Downers Grove, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Registered Nurse

Company: DaVita

Location: Mount Vernon, IL

Posted Feb 03, 2025

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B2B Sales Account Executive

Company:

Location: Arlington Heights, IL

Posted Feb 03, 2025

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Merchandise Associate

Company: The TJX Companies, Inc.

Location: Tinley Park, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Design & UX Manager (Hybrid)

Company: Enova

Location: Chicago, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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