Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Workday Absence/TT Assoc Mgr

Company: Accenture

Location: Chicago, IL

Posted Jan 24, 2025

Accenture is seeking a Workday TT/Absence Associate Manager with extensive experience in Workday implementations and team management. The role involves serving as an escalation point for critical issues, providing subject matter expertise, architecting solutions, advising on industry standards, and demonstrating design options. The successful candidate will join a global, innovative team delivering integrated HR and financial management solutions. Accenture offers continuous learning, professional development, and the opportunity to work on transformational projects on a global scale.

Administrative Assistant

Company: Addison Group

Location: Chicago, IL

Posted Jan 24, 2025

A steady company in Woodstock is hiring an Administrative Assistant for a direct role with excellent benefits up to $17/hr. The job involves assisting with office operations, order overflow, customer service tickets, accounts receivable, general admin tasks, and supporting sales and other departments. Requirements include at least one year of office support experience, strong communication and organization skills, and proficiency in Microsoft Office Suite. Addison Group offers high salaries, benefits, bonuses, potential permanent employment, and professional development support.

Cleaning Crew Member

Company: Cracker Barrel

Location: Marion, IL

Posted Jan 24, 2025

The Cleaning Crew Member role at Cracker Barrel Old Country Store in Marion, IL involves maintaining cleanliness of the restaurant, kitchen, and retail shop, primarily during the 3rd shift. Responsibilities include working with kitchen, dining room, and retail shop teams to keep various areas clean. Qualifications include being 18 years old, capable of standing for long periods, lifting up to 40 pounds, and understanding and following instructions. Cracker Barrel emphasizes a culture of belonging, diversity, equity, and inclusion, offering top-notch training, diverse career paths, and competitive pay and benefits.

Field Service Technician - Springfield, IL

Company: Stryker

Location: Champaign, IL

Posted Jan 24, 2025

Stryker is seeking a field service professional for their Communications product line. The role involves troubleshooting and repairing complex technical issues, maintaining quality records, and interacting with customers for post-market surveillance activities. The successful candidate will work independently, document processes, and ensure compliance with company policies. They must have 2-3 years of relevant field service experience, strong communication skills, and be computer literate. Stryker offers competitive benefits including health insurance, retirement plans, and opportunities for professional growth.

Dishwasher

Company: Cracker Barrel

Location: Atlanta, IL

Posted Jan 24, 2025

The job posting for a Dishwasher at Cracker Barrel Old Country Store in Lincoln, IL, emphasizes a positive work environment. The role involves working closely with kitchen and dining room teams to ensure guest satisfaction. The company values its employees, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits. Cracker Barrel is committed to diversity, equity, and inclusion, and explicitly states that racism has no place in their workplace.

Business Analyst II

Company: Black Mountain

Location: Chicago, IL

Posted Jan 24, 2025

Allvue Systems, a rapidly growing software company formed by the merger of AltaReturn and Black Mountain, is seeking ambitious, smart, and creative individuals. The company, with over 500 employees worldwide, is the leading provider of software solutions for Private Capital and Fixed Income markets. They need candidates with 2-5 years of experience in writing Business Requirements for Software development or configuration, or experience with Portfolio Testing/Pre and Post Trade Compliance systems. The role involves providing subject matter expertise, attending business requirements gathering sessions, and developing Business Requirement Documents. Allvue offers a fun, fast-paced work environment, cutting-edge technology, and the opportunity to make a significant impact.

Server

Company: Cracker Barrel

Location: Rockford, IL

Posted Jan 24, 2025

Cracker Barrel Old Country Store in Rockford, IL is seeking a server who is friendly and guest-focused. The role involves serving customers in a fast-paced, family-friendly environment, with flexible hours and no tip sharing. The company emphasizes a culture of belonging, diversity, and inclusion, offering top-notch training, diverse career paths, and competitive benefits including weekly pay, health benefits, and a 401K plan with company matching. The job description also highlights the company's commitment to equality and its stance against racism.

Server

Company: Cracker Barrel

Location: Peoria, IL

Posted Jan 24, 2025

Host

Company: Cracker Barrel

Location: Ottawa, IL

Posted Jan 24, 2025

The job posting for a Host at Cracker Barrel Old Country Store in Ottawa, IL, emphasizes a welcoming and friendly environment. The role involves greeting guests, managing seating, and potentially growing within the company. Cracker Barrel highlights its commitment to diversity, equity, and inclusion, offering top-notch training, diverse career paths, and competitive benefits. The company culture is described as family-oriented, with a focus on employee wellbeing and success.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages