Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

ServiceNow Database Administrator

Company: Leidos

Location: O'Fallon, IL

Posted Jan 24, 2025

The Digital Modernization Sector is offering a ServiceNow Database Administrator position for the Global Solutions Management - Operations II (GSM-O II) contract at DISA. The role involves managing and maintaining the Defense Information System Network (DISN) within the DOD Information Network (DODIN), supporting DISA's mission and transformation through innovation. The candidate must be a US citizen with a Secret clearance and Security+ certification, and be able to commute to Fort Meade, Scott AFB, Hill AFB, or San Antonio TX. Key responsibilities include designing schema, optimizing queries, securing user access, and ensuring compliance with vendor agreements. The ideal candidate should have 3+ years of Oracle and AWS database experience, 2+ years of ServiceNow support, and strong communication skills.

Store Associate

Company: CVS Health

Location: South Elgin, IL

Posted Jan 24, 2025

Target Security Specialist

Company: Target

Location: Chicago, IL

Posted Jan 24, 2025

Sodexo Intern

Company: Sodexo

Location: Deerfield, IL

Posted Jan 24, 2025

Sodexo is offering a paid internship in Healthcare Technology Management at Endeavor Health- Highland Park Hospital, IL. The 10-week program provides practical work experience, mentorship, and professional development opportunities. Interns will learn to maintain medical equipment, create a positive patient atmosphere, and gain insights into the healthcare industry. Sodexo values diversity and inclusion, offering comprehensive benefits and potential full-time opportunities post-graduation. Eligibility requires current enrollment in junior or senior year of a related college program.

Apprentice Technician

Company: CarMax

Location: Oakbrook, IL

Posted Jan 24, 2025

EHS Manager

Company: Eaton

Location: Glendale Heights, IL

Posted Jan 24, 2025

MEAT/CLERK

Company: Kroger

Location: Chicago, IL

Posted Jan 24, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Chicago, IL

Posted Jan 24, 2025

Now Hiring Part- Time Janitors

Company: The TJX Companies, Inc.

Location: Oak Park, IL

Posted Jan 24, 2025

Marshalls, a retail store, is seeking a dedicated individual to maintain a clean and organized environment. The role involves operating floor care equipment, dusting, sweeping, vacuuming, and spot cleaning. The company values a positive store culture, customer service, and flexibility. Benefits include discounts, health insurance, and a 401(k) plan. The position offers a starting pay range of $15.00 to $15.50 per hour.

Shipping Handler - 2nd Shift

Company: CVS Health

Location: Mount Prospect, IL

Posted Jan 24, 2025

CVS Health is seeking a Distribution/Dispensing Clerk for their Pharmacy Dispensing Facility. The role involves maximizing efficiency in packing areas to ensure accurate shipping of patient orders. Responsibilities include assisting pharmacists in Quality Control, assembling and packaging customer orders, preparing medication orders for shipment, and stocking supplies. The position offers career growth opportunities, with potential promotion to Certified Pharmacy Technician. The pay range is $16.00 - $28.84, and benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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