Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Instructional Designer

Company: CDW

Location: Vernon Hills, IL

Posted Jan 24, 2025

CDW, a Fortune 200 leader, seeks an Instructional Designer to collaborate with the Learning & Development management team. The role involves designing, developing, and implementing first-class development programs that support CDW's strategies and business goals. Key responsibilities include leading program management for learning programs, collaborating with cross-functional stakeholders, and overseeing operations, logistics, and resource management. The ideal candidate should have a Bachelor's Degree or equivalent work experience with 3 years of relevant experience, a track record of managing instructional design projects, and strong communication, collaboration, and problem-solving skills.

Principal Consultant - Advisory

Company: AHEAD

Location: Chicago, IL

Posted Jan 24, 2025

AHEAD is a company that specializes in digital transformation, leveraging cloud infrastructure automation, analytics, and software delivery. They prioritize a culture of belonging, valuing diversity and inclusion. The company is an equal opportunity employer, embracing all candidates who contribute to the diversification of ideas and perspectives. The role involves client delivery, business development, and practice development. The ideal candidate should have senior-level consulting experience, a strong understanding of business measurement frameworks, and excellent communication skills. AHEAD offers competitive benefits and compensation, with a focus on growth and development.

Substation Senior Civil/Structural Engineer

Company: Leidos

Location: Chicago, IL

Posted Jan 24, 2025

Leidos Engineering is seeking a Licensed Senior Civil/Structural Engineer with 6+ years of experience in utility consulting. The candidate must have a strong educational background in design of steel structures, concrete structures, geotechnical engineering, and foundations. The role involves performing design reviews, developing junior staff, contributing to bids and proposal development, and overseeing client projects. The position is based in Leidos' Framingham, MA office, with potential for hybrid or fully remote work. Required qualifications include a Bachelors of Science in Civil-Structural Engineering, PE Licensure, and proficiency in various software tools. The candidate should be a team player with strong analytical and technical writing skills, and a willingness to travel up to 25%.

Project Manager

Company: Bisnow Media

Location: Chicago, IL

Posted Jan 24, 2025

The job posting is for a Project Manager position at SelectLeaders, a private equity real estate firm. The role involves managing capital projects, construction, and budgeting for a Class A trophy asset in Chicago. The ideal candidate should have at least 2 years of experience in real estate construction or project management, strong leadership skills, and proficiency in project management software. The role offers a salary of 80k-100k with a bonus opportunity.

Specialty Sales (Style, Tech, Beauty, Ulta Beauty) (T0670)

Company: Target

Location: Springfield, IL

Posted Jan 24, 2025

Target, a Fortune 50 company, is offering a Style Consultant position with a starting hourly rate of $15.25 USD. The role involves providing excellent guest service, maintaining product availability, and creating an inviting shopping environment. Key responsibilities include greeting guests, understanding their needs, replenishing the sales floor, and executing visual merchandising. The position requires strong interest in apparel, effective communication, and the ability to work in a fast-paced environment. Target values teamwork, guest satisfaction, and offers comprehensive benefits.

Cyber Systems Operations

Company:

Location: Edwardsville, IL

Posted Jan 24, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and security. They enhance capabilities and provide secure systems for the Air Force to stay ahead. To join, applicants must meet various requirements including educational background, health standards, and ASVAB score requirements. High school students can start their application during their junior year.

Veterinarian

Company: Banfield Pet Hospital

Location: Peoria, IL

Posted Jan 24, 2025

Part-Time Beauty Advisor - Sephora

Company: Kohl's

Location: O'Fallon, IL

Posted Jan 24, 2025

The role of a Beauty Advisor at Sephora at Kohl's involves driving sales through a genuine passion for beauty and client engagement. Key responsibilities include identifying client needs, suggesting products, and maintaining expert knowledge of top beauty brands. The role also involves executing merchandise sets, supporting replenishment and visual standards, and ensuring an excellent client experience. Additional duties include active engagement in required training, maintaining Sephora visual merchandising and operational standards, supporting omni-processing, and inventory management. The ideal candidate should have an authentic passion for beauty, client-facing retail experience, excellent communication skills, and flexibility in work hours. Kohl's offers a range of benefits including work-life balance, health & wellness programs, savings & retirement benefits, insurance programs, and support for life events.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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