Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Pharmacy Intern

Company: CVS Health

Location: Bloomington, IL

Posted Jan 23, 2025

Program Specialist at South Loop KinderCare

Company: KinderCare Learning Companies

Location: Chicago, IL

Posted Jan 23, 2025

KinderCare Learning Companies, the first early childhood education provider to receive the Gallup Exceptional Workplace Award, is seeking a Program Specialist. This role involves ensuring the world-class curriculum is implemented correctly, spending 75% of time in the classroom, mentoring teachers, partnering with parents, training staff, and supporting center goals. The company offers comprehensive benefits, including discounted child care, medical/dental/vision coverage, mental health support, wellness programs, and more. KinderCare operates in over 2,000 sites across 40 states, committed to providing high-quality child care for all families.

Route Driver

Company: Sodexo

Location: Rolling Meadows, IL

Posted Jan 23, 2025

Sodexo is seeking a full-time Route Driver in Chicago, offering a pay range of $14 per hour. The role involves delivering goods, materials, and passengers, and may include general warehouse duties. Successful candidates should have 0-2 years of transportation experience, a valid driver's license, and be team-oriented, adaptable, reliable, and safety-conscious. Sodexo provides a flexible work environment, training opportunities, and comprehensive benefits including paid time off, medical, dental, vision, tuition reimbursement, and more. The company values diversity and inclusion, fostering an environment where all employees are respected and valued.

Operations Supervisor - Overnight

Company: Kohl's

Location: Ottawa, IL

Posted Jan 23, 2025

The role of a Supervisor in a Distribution Center involves managing day-to-day operations, ensuring inventory integrity, aligning with business partners, and maintaining a safe work environment. Key responsibilities include managing workflow, developing accuracy standards, ensuring dynamic staffing, and leading direct reports to achieve unit goals. The ideal candidate should have prior experience managing teams in a distribution warehouse, strong interpersonal communication skills, and a flexible work schedule. Preferred skills include experience with Operations and Operational Support Systems, automated MHE, and SQL.

Senior Industry Executive

Company: TransUnion

Location: Chicago, IL

Posted Jan 23, 2025

Spring Coiling Engineer

Company: Flex

Location: Mundelein, IL

Posted Jan 23, 2025

Flex, a diversified manufacturing partner, is seeking a Process Engineer - Spring Coiling for their Libertyville, IL location. The role involves planning, directing, and coordinating Spring Coiling manufacturing processes, ensuring flawless, safe, and compliant operation of coiling lines. The engineer will participate in requirement definition, design reviews, and development of training plans. They will also contribute to validation approach, understand manufacturing equipment concepts, and design manufacturing processes within budgetary parameters. The ideal candidate will have hands-on training in metal engineering/spring coiling manufacturing, 5+ years of experience in spring coil manufacturing, and experience working with equipment suppliers and vendors.

Operations Supervisor - Overnight

Company: Kohl's

Location: Ottawa, IL

Posted Jan 23, 2025

The role of a Supervisor in a Distribution Center involves managing day-to-day operations, ensuring inventory integrity, aligning with business partners, and maintaining a safe work environment. Key responsibilities include managing workflow, developing accuracy standards, ensuring dynamic staffing, and leading direct reports to achieve unit goals. The ideal candidate should have prior experience managing teams in a distribution warehouse, strong interpersonal communication skills, and a flexible work schedule. Preferred skills include experience with Operations and Operational Support Systems, automated MHE, and SQL.

Director Product Management - Acquisition Marketing Technology

Company: Discover

Location: Riverwoods, IL

Posted Jan 23, 2025

Discover is seeking a MarTech Product Leader to lead the strategy, roadmap, implementation, and management of enterprise marketing technology products and platforms. The role involves building strong partnerships with marketing, analytics, and engineering organizations to deliver AdTech/MarTech capabilities. The ideal candidate will have 8+ years of product development experience, a deep understanding of AdTech/MarTech, and strong leadership skills. The position offers a competitive salary range between $177,500.00 to $270,300.00, along with comprehensive benefits.

Full Time Nurse Practitioner Louisville, KY - Relocation Assistance Available

Company: Kroger

Location: Chicago, IL

Posted Jan 23, 2025

The Little Clinic is seeking a qualified healthcare professional for a role that involves delivering high-quality medical care, maintaining company metrics, participating in peer reviews, and ensuring a safe, quality-based healthcare environment. The role requires collaboration with regional management, inventory management, and adherence to HIPAA regulations. The ideal candidate should have a Master's in Nursing or Bachelor's in Physician Assistant, 1 year of healthcare experience, and relevant certifications. They should also possess excellent communication skills, strong computer skills, and the ability to work independently or as part of a team. The Little Clinic offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Sr. Analyst - DDAT FP&A

Company: CVS Health

Location: Springfield, IL

Posted Jan 23, 2025

CVS Health is seeking a Senior Financial Analyst for its Pharmacy Services (PS) DDAT Finance Organization. The role involves managing, planning, and reporting on PS DDAT expenses, working cross-functionally with various teams. Key responsibilities include performing month-end journal entries, developing financial models, maintaining FTE rosters, and conducting monthly financial analyses. The ideal candidate should have 3+ years of FP&A experience, proficiency in Excel and Clarity PM, and strong communication skills. The role offers a competitive pay range and comprehensive benefits.

Senior Talent Acquisition Business Partner

Company: Flex

Location: Buffalo Grove, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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