Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Chicago, IL

Posted Jan 23, 2025

Program Manager, Recruiting Enablement (Short Term Employee)

Company: Meta

Location: Chicago, IL

Posted Jan 23, 2025

Meta is seeking a short-term Project/Program Manager to join the Global Recruiting and Mission Control organization. The role involves leading large-scale projects, optimizing recruiting processes, and enhancing candidate experience. The ideal candidate should have 7+ years of experience in recruiting operations, project management, or a related field, with a focus on change management and process improvement. They will work closely with cross-functional teams, manage multiple projects, and streamline internal communication strategies. Meta is committed to equal employment opportunities and offers competitive compensation with benefits.

Bakery/Deli Clerk

Company: Kroger

Location: Hoffman Estates, IL

Posted Jan 23, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at Mariano's, a Kroger company. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, and maintaining freshness. The role involves using bakery equipment, adhering to food safety regulations, and promoting a positive customer experience. The ideal candidate should have customer service skills, stress management abilities, and effective communication. Previous bakery or retail experience is beneficial. Mariano's emphasizes its commitment to customer service, safety, and respect, offering comprehensive benefits including healthcare, flexible scheduling, and career growth opportunities.

Strategic Marketing Advisor

Company: CVS Health

Location: Chicago, IL

Posted Jan 23, 2025

GTM Systems Analyst

Company: Eaton

Location: Edwardsville, IL

Posted Jan 23, 2025

Eaton's Corporate Sector is recruiting for a GTM Systems Analyst role with a salary range of $105,000 - $154,000 annually. The analyst will implement software and process solutions, participate in project delivery, and build relationships with IT professionals and business users. Required qualifications include a Bachelor's Degree, 5 years of SAP experience, and U.S. person status. The role involves 10% travel and understanding of Global Trade Business requirements. Eaton is committed to equal employment opportunities and second chance employment.

Sr. Incident Management Consultant

Company: TransUnion

Location: Chicago, IL

Posted Jan 23, 2025

TransUnion is seeking a senior consultant for the Enterprise Compliance - Program Management Office. The role involves supporting the development and strategic implementation of TransUnion's High-Impacting Issue Response Practice. The successful candidate will lead various program elements to help identify, mitigate, and manage issues with business impact across multiple functions. They will work closely with internal business partners and external law firms. The ideal candidate should have 4-6 years of experience in legal, compliance, risk management, issue/incident management, project management, or business resilience. They must be detail-oriented, a strong problem-solver, and effective communicator. The role offers opportunities for personal development, recognition, and a competitive benefits package.

FLORAL/LEAD CLERK

Company: Kroger

Location: Decatur, IL

Posted Jan 23, 2025

PRODUCE/CLERK

Company: Kroger

Location: Northbrook, IL

Posted Jan 23, 2025

This job description outlines responsibilities for creating a positive customer experience, maintaining a clean and safe environment, and assisting in achieving sales and profit goals. Key tasks include promoting corporate brands, answering customer questions, preparing produce, maintaining product quality, and ensuring safety standards. The role requires effective communication, stress management, and the ability to work in a fast-paced environment. Qualifications include stress handling, communication skills, basic math knowledge, and a food handler's permit. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, discounts, tuition reimbursement, and growth opportunities.

Part Time Associate Banker Chicago Elgin and Kane County (20 hours)

Company: JPMorgan Chase

Location: West Dundee, IL

Posted Jan 23, 2025

The job posting for an Associate Banker in Branch Banking emphasizes a strong commitment to customer and employee care, diversity, and inclusion. The role involves delivering exceptional customer experiences, building long-lasting relationships, and educating clients on financial solutions. Key responsibilities include managing lobby traffic, handling transactions, and assisting with new account openings. The ideal candidate should have customer service experience, be tech-savvy, and possess strong interpersonal skills. Chase, the employer, is a leading financial services firm offering competitive rewards, benefits, and a diverse, inclusive work environment.

Patient Care Technician

Company: DaVita

Location: Belleville, IL

Posted Jan 23, 2025

Part Time Teller

Company: PNC

Location: Buffalo Grove, IL

Posted Jan 23, 2025

PNC is seeking a Part Time Teller for its Retail Branch organization in Buffalo Grove, IL. The role involves delivering exceptional customer service, accurately processing transactions, educating customers on new technology, and developing banking product referral opportunities. The successful candidate will be customer-focused, proactive in sales, and able to leverage technology to manage financial transactions. No degree or prior experience is required, but skills in accountability, banking, client loyalty, customer experience, and problem-solving are preferred. PNC offers a comprehensive benefits package including medical/prescription drug coverage, dental and vision options, 401(k) with PNC match, and paid time off.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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