Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Relationship Banker

Company: Bank of America

Location: Joliet, IL

Posted Jan 23, 2025

Bank of America is seeking a client-focused individual for a role in Joliet, IL. The position involves engaging clients in the lobby, educating them on self-service resources like mobile banking and ATM, and assisting with transactions. Key responsibilities include processing cash transactions, building client relationships, and connecting them to suitable financial solutions. The ideal candidate should be a self-starter with a strong work ethic, excellent communication skills, and the ability to learn and adapt to new technologies. A background in financial services and sales experience is preferred. The role offers a competitive salary, benefits, and opportunities for career growth.

Relationship Banker

Company: Merrill

Location: Vernon Hills, IL

Posted Jan 23, 2025

Bank of America is seeking a client-focused individual for a role in their financial center. The job involves engaging clients in the lobby, educating them on self-service resources like mobile banking, online banking, or ATM, and assisting with transactions. Key responsibilities include accurately processing cash transactions, building relationships with clients, and connecting them to suitable financial solutions. The ideal candidate should be a self-starter with a strong work ethic, excellent communication skills, and the ability to learn and adapt to new technologies. They should also be comfortable working weekends and extended hours as needed. The role offers a competitive salary, benefits, and opportunities for career growth.

General Merchandise, Closing, Fulfillment (T2035)

Company: Target

Location: Tinley Park, IL

Posted Jan 23, 2025

Target is offering a Fulfillment Expert position with a starting hourly rate of $16.75 USD and a pay range of $16.75 USD - $25.15 USD. The role involves a dynamic work environment, where team members help guests discover joy in everyday life. Responsibilities include creating a welcoming experience, engaging with guests, and managing order pickup, drive up, and ship to home orders. The ideal candidate should be at least 18, have a welcoming attitude, be tech-savvy, and capable of working in a fast-paced environment.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0837)

Company: Target

Location: Oak Park, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Guest Advocate role with a starting hourly rate of $16.75 USD. The position involves providing exceptional guest service, engaging with guests, and promoting Target's services and benefits. The role is dynamic, involving tasks like scanning, bagging, and maintaining a clean work area. Target values teamwork, communication, and a positive attitude. The job requires flexibility, attention to detail, and the ability to work in varying conditions.

Retail Sales Associate - Deer Park

Company: Gap Inc.

Location: Lake Zurich, IL

Posted Jan 23, 2025

Athleta, a certified B Corp, is seeking passionate individuals to join their team. The role involves providing excellent customer service, educating customers about products, and promoting brand loyalty. The company values inclusivity, collaboration, and personal growth. Benefits include a merchandise discount, competitive Paid Time Off, volunteer time, extensive 401(k) plan, and health insurance. Athleta is committed to diversity and inclusion, recently recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity.

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Starbucks) (T1879)

Company: Target

Location: Chicago, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is seeking a General Merchandise Expert. The role involves creating a welcoming experience for guests, ensuring product availability, accurate pricing, and presentation. Responsibilities include executing daily workload, managing inbound, outbound, replenishment, inventory accuracy, and presentation processes. The ideal candidate should possess a welcoming attitude, communication skills, attention to detail, and ability to work in a fast-paced environment. Target offers training and competitive benefits.

Technical Development Program, Sensory

Company: Diageo

Location: Plainfield, IL

Posted Jan 23, 2025

Diageo, a global leader in beverage alcohol, is seeking a Sensory Specialist for a 12-month contract starting July 2025. The role involves gaining industry sensory knowledge, supporting Diageo Sensory Team projects, preparing and implementing sensory tests, and conducting panelist accreditation and trainings. The ideal candidate should have a relevant degree, sensory experience, strong communication skills, and the ability to work independently. The position offers opportunities for interaction with senior management, individual coaching, and performance feedback.

Retail Sales Associate, Full Time - Dierbergs-Edwards

Company: Gap Inc.

Location: Edwardsville, IL

Posted Jan 23, 2025

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. Established in 1994, the company offers high-quality, affordable essentials for the whole family. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Employees are expected to be good communicators, problem solvers, and able to handle customer interactions professionally. Benefits include a merchandise discount, competitive Paid Time Off, extensive 401(k) plan, and health insurance. Old Navy is committed to diversity and inclusion, recently recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity.

General Manager - Rivertree Court

Company: Gap Inc.

Location: Vernon Hills, IL

Posted Jan 23, 2025

Old Navy is a fashion brand that aims to democratize style and make shopping enjoyable. Established in 1994, it offers high-quality, affordable essentials for the whole family. The company culture is community-oriented, fostering authenticity and high performance. The role involves leading a team, driving sales, and providing exceptional customer service. Benefits include a merchandise discount, competitive PTO, volunteer time, extensive 401(k), health insurance, and more. Old Navy is committed to diversity and inclusion, recently recognized by Forbes as one of the World's Best Employers and for Diversity.

Retail Sales Associate - Shops At Fox River

Company: Gap Inc.

Location: McHenry, IL

Posted Jan 23, 2025

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. Established in 1994, the company offers high-quality, affordable essentials for the whole family. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Employees are expected to be good communicators, problem solvers, and able to handle customer interactions professionally. Benefits include a merchandise discount, competitive Paid Time Off, extensive 401(k) plan, and health insurance. Old Navy is committed to diversity and inclusion, recently recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity.

Internal Strategy & Process Engineering - Process Improvement Manager

Company: JPMorgan Chase

Location: Elgin, IL

Posted Jan 23, 2025

The Process Engineering Center of Excellence (PE COE) is a global team dedicated to driving business transformations and enhancing Chase Consumer & Community Banking's operational excellence. As a Process Improvement Manager, you'll lead consultant teams in strategic improvement efforts, delivering recommendations and execution support to realize business improvement targets. The role requires strong communication skills, leadership abilities, and experience in strategy, process improvement, or re-engineering. Preferred qualifications include process improvement experience, awareness of Lean Six Sigma, Agile methodologies, and project management skills.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages