Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Pharmacy Intern Grad

Company: Walgreens

Location: Deerfield, IL

Posted Jan 23, 2025

Cook

Company: Cracker Barrel

Location: Mattoon, IL

Posted Jan 23, 2025

Cracker Barrel Old Country Store is seeking a Cook for their Effingham, IL location. The role involves preparing a variety of Southern dishes using the company's recipes and methods. The Cook will work in a team to ensure high standards of professional cooking, quality, safety, cleanliness, and hospitality. The position offers flexible hours, potential for promotion, and comprehensive training. Cracker Barrel emphasizes a culture of belonging, diversity, and inclusion, providing top-notch training, diverse career paths, and competitive pay and benefits. The company is committed to valuing all employees and fostering an environment where everyone feels accepted and celebrated.

Automation Technician

Company: Pactiv

Location: Hickory Hills, IL

Posted Jan 23, 2025

Category Manager - Bakery/Pastry

Company: Sysco

Location: Arlington Heights, IL

Posted Jan 23, 2025

Sysco is seeking a Category Manager for specialty/gourmet products. The role involves developing and executing category strategy, overseeing assortment, sourcing, pricing, promotions, sales training, and vendor relationships. Key responsibilities include assortment optimization, category/sales training, sourcing, pricing, vendor management, cross-functional collaboration, and technical skills like strong communication, computer proficiency, analytical skills, and business acumen. The ideal candidate should have a Bachelor's degree, 5+ years of experience in food service or consumer goods, and excellent negotiation skills.

Retail Sales

Company: Cracker Barrel

Location: Ottawa, IL

Posted Jan 23, 2025

Target Security Specialist

Company: Target

Location: Chicago, IL

Posted Jan 23, 2025

Visual Merchandiser

Company: H&M

Location: Oakbrook, IL

Posted Jan 23, 2025

As a Visual Merchandiser at H&M, you'll contribute to an inspiring customer experience by implementing visual standards and commercial excellence. Your role involves executing visual and commercial curation according to guidelines, representing the brand positively, and coaching the store team. You'll also stay updated with fashion trends, plan time for trend awareness, and execute visual and commercial execution based on commercial calendar and trends. The job requires strong communication skills, fashion interest, and leadership abilities. H&M values diversity and offers comprehensive benefits including a staff discount, health insurance, and wellness programs.

Dishwasher

Company: Cracker Barrel

Location: Mattoon, IL

Posted Jan 23, 2025

Retail Sales

Company: Cracker Barrel

Location: Mount Vernon, IL

Posted Jan 23, 2025

Cracker Barrel Old Country Store is seeking a Retail Sales team member for their Mount Vernon location. The role involves managing the retail shop, providing excellent guest service, and maintaining stock. The position offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a range of benefits including competitive pay, health benefits, and opportunities for career growth. The ideal candidate should be able to stand for long periods, lift up to 40 pounds, and work effectively with co-workers and managers.

Creative Designer

Company: Accenture

Location: Chicago, IL

Posted Jan 23, 2025

Benefits Customer Service Representative

Company: Addison Group

Location: Schaumburg, IL

Posted Jan 23, 2025

The job posting is for a Full-Time Benefits Customer Service Representative position in Elgin, IL. The company offers a supportive work environment, competitive compensation, and benefits. Perks include free lunch, snacks, and a full cafeteria. The role involves answering client calls, emails, and chats, supporting Fortune 500 companies, and providing accurate benefit information. The job requires 1+ years of professional customer service experience. Benefits include paid training, medical, dental, vision insurance, 401K, and potential for permanent employment.

Member Frontline Cashier

Company: Walmart

Location: Gurnee, IL

Posted Jan 23, 2025

Sam's Club is seeking friendly, multi-tasking individuals to join their team as Member Frontline Cashier Associates. These associates play a crucial role in member satisfaction by greeting, assisting with purchases, maintaining a clean area, and providing exceptional customer service. The job involves fast-paced environments, especially during peak times, and requires standing for long periods. Rewards include competitive pay, performance-based bonuses, and comprehensive benefits such as health coverage, 401(k), and paid time off. The position also offers opportunities for career growth and development through Live Better U, a company-paid education benefit program.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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