Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Engineering Lab Supervisor

Company: Eaton

Location: Atlanta, IL

Posted Jan 23, 2025

Eaton's Electrical Sector is hiring an Engineering Lab Supervisor for their Residential Wiring Devices product line at their Lincoln, IL facility. The role involves maintaining compliance with UL, CSA, and ETL requirements, supervising Lab Technicians, and coordinating with third-party certification bodies. The expected annual salary range is $80,250 - $117,700. Basic qualifications include an Associate Degree, 1 year of experience in manufacturing or electrical testing, and legal authorization to work in the U.S. Preferred qualifications include experience with UL standards, electrical device testing, and supervising personnel.

Cyber Systems Operations

Company:

Location: Marion, IL

Posted Jan 23, 2025

Cyber Systems Operations

Company:

Location: Macomb, IL

Posted Jan 23, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal performance and security. They enhance capabilities and provide secure systems for the Air Force to stay ahead. To join, applicants must meet various requirements including educational background, health standards, and ASVAB score requirements. High school seniors can start their application in their junior year.

Cyber Systems Operations

Company:

Location: Champaign, IL

Posted Jan 23, 2025

Veterinarian

Company: Banfield Pet Hospital

Location: Tinley Park, IL

Posted Jan 23, 2025

Banfield, a leading general veterinary care practice in America, is seeking veterinarians to join their team. They offer a competitive salary ranging from $102,000 to $170,000 per year, plus production, along with a generous sign-on bonus and relocation assistance. Banfield values work-life balance and provides comprehensive benefits including medical, dental, vision insurance, paid parental leave, and a 401(k) savings plan. They support career growth with flexible scheduling, autonomous medicine, and opportunities for leadership roles. Banfield is committed to equity, inclusion, and diversity, and offers mental health support, continuing education, and volunteer opportunities.

Store Executive Intern (Store Leadership Intern)- Naperville, IL (Starting Summer 2025)

Company: Target

Location: Naperville, IL

Posted Jan 23, 2025

Target is offering a paid 40-hour-per-week Stores Executive Leadership Internship. This program aims to provide a realistic job preview of an Executive Team Leader role. Interns will learn about guest service fundamentals, retail business, and team management. They will work closely with mentors, leading a team, driving sales, and providing exceptional guest service. The internship also includes ongoing developmental conversations and opportunities for growth. Target values leaders who are ethical, committed to safety, and promote an inclusive culture.

Cyber Systems Operations

Company:

Location: Bloomington, IL

Posted Jan 23, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and security. They enhance capabilities and provide secure systems. To join the Air Force, one must meet various requirements including educational background, health standards, and ASVAB score requirements. High school seniors can start their application during their junior year.

Retail Sales Associate - Rivertree Court

Company: Gap Inc.

Location: Vernon Hills, IL

Posted Jan 23, 2025

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. Established in 1994, the company offers high-quality, affordable essentials for the whole family. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Employees are expected to be communicative, tech-savvy, and problem-solvers, with a focus on continuous improvement. Benefits include a merchandise discount, competitive Paid Time Off, volunteer hours, extensive 401(k) plan, and health insurance. Old Navy is committed to diversity and inclusion, recently recognized by Forbes as one of the World's Best Employers and for Diversity.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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