Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

(USA) Area Manager - Floor (Consolidation)

Company: Walmart

Location: Minooka, IL

Posted Jan 23, 2025

The job involves communicating with various stakeholders, implementing business plans, monitoring productivity, maintaining quality and safety standards, and supervising and developing associates. Key expectations include respect for individuals, acting with integrity, serving the customer, striving for excellence, and leading by example. Walmart offers competitive pay, benefits including health, financial, and time-off benefits, and education programs. The annual salary range is $50,000.00-$100,000.00 with potential performance bonuses. Minimum qualifications include an associate's degree in business or logistics with supervisory experience, or a bachelor's degree in a related field, or equivalent work experience.

RN Operations Manager

Company: DaVita

Location: Atlanta, IL

Posted Jan 23, 2025

Bilingual Spanish - Branch Manager

Company: PNC

Location: Joliet, IL

Posted Jan 23, 2025

The text describes a Branch Manager position at PNC, a financial institution. The role involves leading branch performance, driving revenue and customer loyalty, and creating a differentiated customer experience. The manager will collaborate with various ecosystem partners, manage risk and compliance, and build a high-performing team. They will utilize a branded sales process to achieve sales targets and customer loyalty, and coach team members to confidently engage with customers in technology-enabled interactions. The manager will also manage operational, human capital, reputational, and business risks, and ensure compliance with regulatory guidelines. PNC offers a comprehensive range of benefits, including medical/prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with PNC match, and more. The role is incentive-eligible with payment based on company, business, and/or individual performance.

Solar Appointment Setter

Company: Sunrun

Location: Chicago, IL

Posted Jan 23, 2025

Sunrun, a leading U.S. solar, storage, and energy services company, is hiring for a retail position. The role involves acting as the face of Sunrun in a designated partner retail store, building relationships, and educating potential customers on renewable energy and storage solutions. The successful candidate will have strong communication skills, technology skills, resilience, self-motivation, and passion for the mission. Sunrun offers a full benefits package, competitive sales commissions, and opportunities for career advancement. The top performers can earn up to $160,000/year.

(USA) Staff Pharmacist

Company: Walmart

Location: Peoria, IL

Posted Jan 23, 2025

Energy Sales Retail Associate

Company: Sunrun

Location: Naperville, IL

Posted Jan 23, 2025

Sunrun, a leading U.S. solar, storage, and energy services company, is hiring for a retail position. The role involves acting as the face of Sunrun in a designated partner retail store, building relationships, and educating potential customers on renewable energy and storage solutions. The successful candidate will have strong communication skills, technology skills, resilience, self-motivation, and a passion for the company's mission. Sunrun offers a full benefits package, competitive sales commissions, and opportunities for career advancement. Top performers can earn up to $160,000/year.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2373)

Company: Target

Location: Chicago, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Guest Advocate role with a starting hourly rate of $17.25 USD. The pay range is $17.25 USD - $25.90 USD per hour. The role involves providing exceptional guest service, engaging with guests, and promoting Target's services and benefits. Key responsibilities include greeting guests, understanding their needs, assisting with returns, and maintaining a clean work area. Target values team members' growth and offers training. The ideal candidate is energetic, communicative, and comfortable with multi-tasking in a fast-paced environment.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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