Technical Support Jobs in Chicago, IL

60,646 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Partner Solutions Architect, AI/ML, GTM, Google Cloud

Company: Google

Location: Chicago, IL

Posted Aug 12, 2025

Bachelor’s degree in Computer Science, Data Science, or a related engineering field, or equivalent practical experience in the industry.

AI Data Engineer

Company: Crowe LLP

Location: Chicago, IL

Posted Aug 12, 2025

Design, develop, and maintain robust data pipelines and ETL processes that enable the seamless integration, cleansing, harmonization, and transformation of data…

Davenport Screw Machine Setup/Machinist

Company: KKSP PRECISION MACHINING

Location: Glendale Heights, IL

Posted Aug 12, 2025

Setup tools and verify correct part number and revision level prior to putting into service. KKSP offers competitive salary, performance bonuses, medical,…

RSSR - Language Desk - Dutch (Chicago or Houston))

Company: United Airlines

Location: Chicago, IL

Posted Aug 12, 2025

Handle incoming phone calls that include booking itineraries and answering inquiries from customers; resolve complex customer issues.

AI Security Engineer

Company: Crowe LLP

Location: Chicago, IL

Posted Aug 12, 2025

Excellent communication skills, with the ability to clearly articulate complex security topics to both technical and non-technical audiences.

Registered Nurse (RN)Detox/Neuro/ Tele .9 7a

Company: Advocate Aurora Health

Location: Oak Lawn, IL

Posted Aug 12, 2025

Registered Nurse license issued by the state in which the team member practices, and. Works collaboratively to develop strategies to meet the learning needs of…

Workday Engineer

Company: blueStone Staffing Solutions

Location: Chicago, IL

Posted Aug 12, 2025

Your role will be crucial in enabling complex configurations and approval workflows, supporting technical tools, and providing top-notch support to business…

Welder- 2nd shift

Company: S & C Electric Company

Location: Chicago, IL

Posted Aug 12, 2025

Execute welding operations to join, fabricate, and repair metal and other weldable material. Read and interpret blueprints, diagrams, specifications, and job…

Access Program Analyst

Company: Northwestern Medicine

Location: Chicago, IL

Posted Aug 12, 2025

We consider this on a case-by-case basis and follow all state and federal guidelines. We offer a wide range of benefits that provide employees with tools and…

IAM Analyst

Company: Stefanini

Location: Elmhurst, IL

Posted Aug 12, 2025

Bachelor’s Degree in Computer Science or a related field preferred. Provide infrastructure and solutions that provide optimal and secure single-sign-on…

HVAC/Refrigeration Tech

Company: Advocate Aurora Health

Location: Oak Lawn, IL

Posted Aug 12, 2025

Trade/Tech School Trades Certificate or trades or industry recognized certification/license requiring Continuing Education or periodic renewal to maintain.

Acme Screw Machine Setup/Operators

Company: KKSP PRECISION MACHINING

Location: Glendale Heights, IL

Posted Aug 12, 2025

With significant scale and technical expertise in 5 plants located in Illinois, Michigan, Wisconsin, Connecticut and Mexico, KKSP’s focus is world-class quality…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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