Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Software Engineer Intern Summer 2025

Company: CCC Intelligent Solutions

Location: Chicago, IL

Posted Jan 22, 2025

CCC Intelligent Solutions Inc. is offering a software engineering internship with a pay range of $20.00 - $43.00 per hour. The role involves working on real business solutions, participating in professional development events, and collaborating with innovative leaders. Key responsibilities include working on the Parts Team, CCC Product Applications, Workflow Team, and Integration Team. Candidates should be pursuing a degree and have skills in Java OO development, HTML, CSS, Angular, Vue, Spring, REST, and Hibernate. CCC values its employees, offering competitive compensation, benefits, and a supportive work environment.

Cyber Systems Operations

Company:

Location: Lake Forest, IL

Posted Jan 22, 2025

The Air Force emphasizes the importance of securing its advanced computer and software systems, which is the responsibility of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal performance and security. To join the Air Force, applicants must meet certain requirements including educational qualifications, ASVAB score, completion of specific courses and background investigations, and age restrictions.

Cyber Systems Operations

Company:

Location: Sheffield, IL

Posted Jan 22, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal performance and security. They enhance capabilities and provide secure systems for the Air Force to stay ahead. To join, applicants must meet various requirements including educational background, health standards, and ASVAB score requirements. High school seniors can start their application in their junior year.

Cyber Systems Operations

Company:

Location: Chicago, IL

Posted Jan 22, 2025

The Air Force emphasizes the importance of securing its advanced computer and software systems, which is the responsibility of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal performance and security. To join the Air Force, applicants must meet certain requirements including educational qualifications, ASVAB score, completion of specific courses and background investigations, and age restrictions.

Cyber Systems Operations

Company:

Location: Jacksonville, IL

Posted Jan 22, 2025

The Air Force emphasizes the importance of securing its advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure they function properly and are secure from external threats. They enhance the Air Force's capabilities and provide secure systems. To join the Air Force, one must meet certain requirements including educational qualifications, ASVAB score, completion of specific courses, background investigation, and age limits.

Closing Team leader

Company: Target

Location: Rockford, IL

Posted Jan 22, 2025

Target is offering a Closing Team Leader position with a competitive pay range of $22.25 - $37.80 per hour, based on various factors including labor markets, education, work experience, and certifications. The role involves leading a team, prioritizing guest service, driving sales, and managing store operations. Target provides comprehensive benefits such as health insurance, 401(k), employee discount, and paid time off. The company values diversity, equity, and inclusion, and emphasizes a culture of continuous learning and development.

Cyber Systems Operations

Company:

Location: Jacksonville, IL

Posted Jan 22, 2025

The Air Force emphasizes the importance of securing its advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure they function properly and are secure from external threats. They enhance the Air Force's capabilities and provide secure systems. To join the Air Force, one must meet certain requirements including educational qualifications, ASVAB score, completion of specific courses, background investigation, and age limits.

Cyber Systems Operations

Company:

Location: Kilbourne, IL

Posted Jan 22, 2025

Cyber Systems Operations

Company:

Location: Marion, IL

Posted Jan 22, 2025

The Air Force emphasizes the importance of securing its advanced computer and software systems, which is the responsibility of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and protection from external threats. They enhance the Air Force's capabilities and provide secure systems. To join the Air Force, applicants must meet certain requirements including educational background, health standards, and ASVAB score requirements. High school seniors can start their application during their junior year. The role involves knowledge of cyber systems, completion of specific courses, a Single Scope Background Investigation, and Basic Military Training.

Cyber Systems Operations

Company:

Location: Carbondale, IL

Posted Jan 22, 2025

Cyber Systems Operations

Company:

Location: Atlanta, IL

Posted Jan 22, 2025

The Air Force emphasizes the importance of securing advanced computer and software systems, which is the role of Cyber Systems Operations specialists. These experts design, install, and maintain systems to ensure optimal operation and security. They enhance capabilities and provide secure systems. To join the Air Force, one must meet various requirements including educational qualifications, ASVAB score, completion of specific courses, background investigation, and age limits.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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