Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Specialty Sales (Style, Tech, Beauty) (T0929)

Company: Target

Location: Ottawa, IL

Posted Jan 22, 2025

Target, a Fortune 50 company, is hiring for a Style Consultant role. The position involves providing excellent guest service, maintaining a welcoming and organized sales floor, and staying updated on industry trends. Key responsibilities include creating a guest-ready shopping environment, executing visual merchandising, and ensuring product availability. The ideal candidate should have a strong interest in apparel, excellent communication skills, and the ability to work in a fast-paced environment.

Food and Beverage , Starbucks, Deli, Bakery (T0833)

Company: Target

Location: Vernon Hills, IL

Posted Jan 22, 2025

Target, a Fortune 50 company, is seeking a Food & Beverage Expert. The role involves delivering an exceptional guest experience, maintaining food safety standards, and executing Food & Beverage processes. Previous food or grocery experience is preferred but not required. The job requires a welcoming attitude, ability to communicate on multiple frequency devices, and work in a fast-paced environment. Target offers competitive benefits and flexible work schedules.

Technical Leader

Company: Nemera

Location: Chicago, IL

Posted Jan 22, 2025

The job description outlines a technical leadership role requiring a motivated, results-driven engineer with expertise in development and cross-functional team management. The position involves coordinating and leading a technical design team, understanding priorities, and developing action plans. The candidate must have a Bachelors or Masters degree in Mechanical Engineering, 15+ years of product development experience, and proficiency in 3D CAD and SolidWorks. The role also involves working with injection molding tooling experts, solving complex technical problems, and mentoring junior engineers. The salary range is $135,000 to $170,000 USD per year, and the company is an equal opportunity employer.

Design Director, Global Brand

Company: ServiceNow

Location: Chicago, IL

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Design Director to lead the brand's vision and design across all channels and touchpoints. The ideal candidate should have extensive experience in designing global brands, leading creative teams, and driving brand solutions to business problems. They should also be comfortable with creative tools and have strong communication skills. The role involves driving the global brand identity, leading a high-performing team, and fostering a design culture. The company offers competitive compensation and benefits, including health plans, a 401k plan, and flexible time away programs.

Retail Sales Associate - Marketplace

Company: Gap Inc.

Location: Champaign, IL

Posted Jan 22, 2025

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. Established in 1994, the company offers high-quality, affordable essentials for the whole family. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Employees are expected to be good communicators, problem solvers, and able to handle customer interactions professionally. Benefits include a merchandise discount, competitive Paid Time Off, extensive 401(k) plan, and health insurance. Old Navy is committed to diversity and inclusion, recently recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity.

GenAI Architect

Company: ServiceNow

Location: Chicago, IL

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a GenAI Architect to drive customer outcomes and value realization. The role involves leading complex projects, providing technical advice, delivering ServiceNow capabilities, collaborating with cross-functional teams, staying updated with industry trends, and contributing to thought leadership. The ideal candidate should have at least 5 years of experience in a technology advisory role, preferably with GenAI solutions, and ServiceNow certifications. The position offers a base pay of $140,000-$245,200 plus equity, variable incentive compensation, and benefits. ServiceNow is an equal opportunity employer.

Engineering Group Leader

Company: Nemera

Location: Chicago, IL

Posted Jan 22, 2025

The job description outlines a leadership role in engineering for drug delivery devices. The position involves leading a team of engineers, collaborating with cross-functional teams, driving innovation, supporting sales and marketing, managing projects, fostering continuous improvement, providing technical guidance, and cultivating relationships with external partners. The ideal candidate should have a degree in Mechanical Engineering, extensive experience in engineering leadership roles, strong knowledge of regulatory requirements, and proficiency in CAD software. Excellent leadership, communication, and interpersonal skills are preferred. The salary range is $140,000 to $185,000 USD per year.

(USA) Staff Pharmacist

Company: Walmart

Location: Charleston, IL

Posted Jan 22, 2025

Retail Sales Associate - Washington Park Plaza

Company: Gap Inc.

Location: Homewood, IL

Posted Jan 22, 2025

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. Established in 1994, the company offers high-quality, affordable essentials for the whole family. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Employees are expected to be good communicators, problem solvers, and able to handle customer interactions professionally. Benefits include a merchandise discount, competitive Paid Time Off, extensive 401(k) plan, and health insurance. Old Navy is committed to diversity and inclusion, recently recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages