Technical Support Jobs in Chicago, IL

60,646 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Experienced Geotechnical Construction Laborer

Company: GeoStabilization International

Location: Chicago, IL

Posted Aug 07, 2025

More years of experience and technical expertise with the tools and technologies in drilling. A history of complying with construction crew safety principles…

Technical Business Analyst

Company: Trionfo Solutions

Location: Itasca, IL

Posted Aug 07, 2025

Manage incoming queries and technical issues related to systems. Develop, implement, and maintain elements of systems design, including business process…

Aging Program Specialist - Spanish Speaking (Exec I - SS)

Company: State of Illinois

Location: Chicago, IL

Posted Aug 07, 2025

Provides complex telephone assessment, face to face interviews, linkage to services, email responses, and correspondence following all Senior Helpline and…

Security Risk Analyst

Company: CCC Intelligent Solutions

Location: Chicago, IL

Posted Aug 07, 2025

This role requires a strong understanding of security governance processes and the technical knowledge necessary to assess vulnerabilities and quantify…

Manager, Project Manager - Community Impact and Investment Market Engagement

Company: Capital One

Location: Chicago, IL

Posted Aug 07, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Journeyman Electrician

Company: We Power America

Location: Chicago, IL

Posted Aug 07, 2025

Compliance with Codes and Standards: Ensure all electrical work adheres to local, state, and federal electrical codes, safety standards, and building…

Clinical Pharmacist

Company: Advocate Aurora Health

Location: Oak Lawn, IL

Posted Aug 07, 2025

Must be able to perform manipulative skills such as writing, typing, and data entry into the computer and automated dispensing machines.

CONTRACTUAL WORKER

Company: State of Illinois

Location: Chicago, IL

Posted Aug 07, 2025

Requires a Bachelor’s degree in computer science, information technology, business or related field or equivalent work experience.

Staff Accountant

Company: Beyond Finance

Location: Chicago, IL

Posted Aug 07, 2025

Record, reconcile and monitor corporate credit card transactions and assist in managing the corporate credit card program.

Revenue Data & Reporting Analyst

Company: Start Early

Location: Chicago, IL

Posted Aug 07, 2025

Translate complex data into compelling reports and presentations tailored to both technical and non-technical audiences, including board members and funders.

Construction Site Plumber

Company: REI Plumbing & Construction INC

Location: Chicago, IL

Posted Aug 07, 2025

Reliable transportation and a valid driver’s license. Coordinate with project managers, contractors, and team members on job sites.

Electrician Instructor

Company: Lincoln Tech

Location: Melrose Park, IL

Posted Aug 07, 2025

Facilitate and Deliver Curriculum: Effectively teach the Lincoln Tech accredited course curriculum, ensuring a thorough understanding of electrical systems.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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