Technical Support Jobs in Chicago, IL

60,646 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Regional Marketing Specialist

Company: Polsinelli PC

Location: Chicago, IL

Posted Aug 04, 2025

Experience managing budgets and driving cost-effective strategies. The successful candidate will work with the Senior Regional Marketing Manager and on the…

HR Data Analyst, North America

Company: Aon Corporation

Location: Chicago, IL

Posted Aug 05, 2025

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with…

Marketing Analytics Manager

Company: Adtalem Global Education

Location: Chicago, IL

Posted Aug 05, 2025

Bachelor’s degree in marketing, business, statistics, or a related field; Master’s preferred. Our Talent Acquisition Team will be happy to answer any questions…

E-Commerce Sales Representative

Company: Amerisun Inc

Location: Itasca, IL

Posted Aug 04, 2025

In this role, you will be pivotal in driving our online sales strategy and enhancing our brand presence across various e-commerce platforms.

Consumer Promotions Senior Analyst

Company: Kimberly-Clark

Location: Chicago, IL

Posted Aug 04, 2025

While technical proficiency is essential—particularly in Power BI—you’ll also need to be a clear communicator who can distill complex data into accessible…

Carpenter

Company: Marriott International, Inc

Location: Chicago, IL

Posted Aug 05, 2025

Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank…

Glass Project Manager

Company: MTH Industries

Location: Hillside, IL

Posted Aug 05, 2025

This role requires strong technical knowledge, organizational skills, and the ability to coordinate teams across design, procurement, fabrication, and field…

Independent Contractor Roofer

Company: Green Attic Insulation

Location: Mount Prospect, IL

Posted Aug 04, 2025

The ideal candidates will have extensive experience in installing metal, shingle, and various other roofing materials, along with an OSHA 30 certification.

Part-Time Flex Officer

Company: Securitas

Location: Franklin Park, IL

Posted Aug 04, 2025

Valid driver's License and clear driving history. Provide high level of customer service to clients, employees, and guests. Prior security experience a plus.

Customer Service Representative - 5NE Surgical Services (Evenings)

Company: University of Illinois

Location: Chicago, IL

Posted Aug 04, 2025

Under general supervision, performs complex customer service functions, day to day document verification and revision, automated and manual/electronic data…

Data Quality Analyst

Company: Northern Trust Corp.

Location: Chicago, IL

Posted Aug 04, 2025

Ability to develop data quality controls (using SQL or a similar programming language), and establish reporting processes via Scheduling tools like Control M.

Trade Specialist I (Construction, Renovations, Plumbing, Electrical)

Company: Lessen

Location: Chicago, IL

Posted Aug 05, 2025

4+ years of experience in relevant field. Demonstrable experience of solving highly complex trade related technical issues. SME in a specific relevant trade.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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