Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Teller

Company: PNC

Location: St. Charles, IL

Posted Jan 12, 2025

PNC is seeking a Full Time Teller for its St Charles, IL retail banking branch. The role involves delivering exceptional customer service, accurately processing transactions, educating customers on new technology, and developing banking product referral opportunities. The ideal candidate will be customer-focused, proactive in sales, and able to leverage technology. No degree or prior experience is required, but skills in accountability, banking, client loyalty, customer experience, and problem-solving are preferred. PNC offers a comprehensive benefits package including health insurance, 401(k) match, and paid time off.

DELI/COFFEE SHOP LEAD BARISTA

Company: Kroger

Location: Chicago, IL

Posted Jan 12, 2025

The job description involves assisting the manager in daily operations, maximizing financial contribution, and supervising associate development. Key responsibilities include delivering excellent customer service, hiring new associates, training and developing staff, maintaining health and safety guidelines, and ensuring adherence to company policies and procedures. The role requires a minimum of one-two years' experience in customer service and six months of management experience. Qualifications also include being at least 18 years old, able to work in a fast-paced environment, and pass a drug test. The company, Mariano's, is part of the Kroger family and offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

RN - Home Health

Company: Enhabit Home Health & Hospice

Location: Atlanta, IL

Posted Jan 12, 2025

Enhabit Home Health & Hospice is a national leader in home-based care, consistently ranked as one of the best places to work in the country. They are committed to expanding what's possible for patient care in the home while fostering a unique culture that is both innovative and collaborative. Enhabit offers competitive benefits, ongoing professional development opportunities, and cutting-edge technology solutions to support their employees' career growth and ensure they can deliver better care for patients.

Pharmacy Technician

Company: CVS Health

Location: Northbrook, IL

Posted Jan 12, 2025

CVS Health is a company that values its employees and is committed to providing excellent healthcare services. The company offers a supportive work environment and opportunities for career growth. Pharmacy Technicians play a crucial role in delivering compassionate care to patients and customers.

Associate Counsel

Company: Advanced Technology Services

Location: Peoria, IL

Posted Jan 12, 2025

ATS, founded in 1985, is a global industrial maintenance company with offices in the US, Mexico, and the UK. They specialize in improving factory operations. The role involves contract drafting, negotiation, legal risk assessment, and management of claims and litigation. The ideal candidate holds a Juris Doctorate and relevant law practice experience, with excellent communication and negotiation skills. They should be able to handle sensitive information, ambiguity, and multiple tasks simultaneously. ATS is committed to equal employment opportunities.

Patient Care Technician

Company: DaVita

Location: Danville, IL

Posted Jan 12, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center in Danville, Illinois. This role offers extensive paid training to gain necessary skills and join a holistic care team. The position involves direct patient care, technician duties, and building relationships with patients suffering from end-stage renal disease. DaVita provides comprehensive benefits, paid training, and opportunities for career advancement through programs like Clinical Ladders and Bridge to Your Dreams. The role requires flexibility, including mornings, evenings, weekends, and holidays.

Client Account Manager, Large Customer Sales (Restaurants & Drinks)

Company: Reddit

Location: Chicago, IL

Posted Jan 12, 2025

Reddit, a large online community platform, is seeking a Client Account Manager for the Restaurants & Drinks vertical. The role involves collaborating with Client Partners to meet and exceed client marketing goals, managing relationships with advertising partners, and leading campaign execution. Required qualifications include 4-7 years of advertising sales and account management experience, understanding of marketing funnels, and expertise in performance/direct response campaigns.

Registered Client Relationship Analyst

Company: Morgan Stanley

Location: Chicago, IL

Posted Jan 12, 2025

The Registered Client Relationship Analyst plays a crucial role in shaping the future of service by modernizing client experiences. This role involves assisting Financial Advisors in developing financial strategies, cultivating client relationships, and providing comprehensive support including account onboarding, order processing, and performance reporting. The analyst also collaborates with the team to prepare marketing materials and participates in firm initiatives. Essential skills include strong computer skills, excellent interpersonal and client service abilities, and the capacity to work in a fast-paced environment.

Retail Sales Associate Part time

Company: The TJX Companies, Inc.

Location: Vernon Hills, IL

Posted Jan 12, 2025

HomeGoods is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering a highly satisfied customer experience, maintaining a clean and organized store environment, and adhering to all operational standards. The company culture is described as ever-changing yet encouraging, with opportunities for growth and development. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $15.00 to $15.50 per hour.

Senior Interaction Designer

Company: CapTech

Location: Chicago, IL

Posted Jan 12, 2025

CapTech, an award-winning consulting firm, is seeking a Senior Interaction Designer with a proven track record in designing sophisticated digital brand experiences. The ideal candidate should have 3-5 years of professional experience, strong communication skills, and expertise in design tools like Figma. Responsibilities include designing engaging digital experiences, crafting personas and wireframes, and consulting clients on accessibility and usability best practices. CapTech offers a comprehensive benefits package, including flexible work arrangements, learning and development programs, and a commitment to diversity and inclusion.

Food Service Director

Company: Aramark

Location: Macomb, IL

Posted Jan 12, 2025

The Food Service Director role at Rushville DHS (Corrections) is a management position that involves developing and executing dining solutions to meet customer needs. Responsibilities include leading and developing teams, ensuring safety and sanitation standards, managing budgets, and maintaining compliance with regulations. The role requires at least 4 years of experience, with 1-3 years in a management position and previous food service experience. A bachelor's degree or equivalent experience is needed, along with strong communication skills and the ability to maintain effective client and customer relationships.

Human Resource Office/Training Manager (Fashion, Grocery, Import, Regional, Returns, Sam's, Wm.Com)

Company: Walmart

Location: Joliet, IL

Posted Jan 12, 2025

The role involves communicating with various individuals or groups, implementing business plans, managing HR functions, ensuring compliance with company policies, maintaining quality and safety standards, supervising and developing associates, managing training, coordinating job-related activities, and providing supervision and development opportunities. The position requires an Associate's or Bachelor's degree in relevant fields and supervisory experience, or equivalent work experience. Preferred qualifications include HR experience, proficiency in Microsoft Office, and certifications.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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