Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Student Worker

Company: Sodexo

Location: Romeoville, IL

Posted Jan 12, 2025

Sodexo is offering a part-time student worker position at Lewis University with flexible shifts and a supportive work environment. The role involves various duties across campus, including food service, facilities, and offices. Sodexo provides benefits, training, and opportunities for advancement, while valuing diversity and inclusion.

Pharmacy Technician

Company: CVS Health

Location: Mount Vernon, IL

Posted Jan 12, 2025

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state board of pharmacy requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Registered Nurse

Company: DaVita

Location: Belleville, IL

Posted Jan 12, 2025

DaVita is seeking a self-motivated, organized nurse for a Home Hemodialysis Nurse (HHD Nurse) position in Belleville, Illinois. The role involves providing patient education on Home Hemodialysis, managing patient care independently, and empowering patients to administer their own dialysis. The job offers a competitive salary, comprehensive benefits, and opportunities for career progression. No dialysis experience is required, and new nurses will receive paid training. The schedule is typically 8 hours a day, Monday through Friday, with weekends and holidays off.

Personal Banker

Company: PNC

Location: Palatine, IL

Posted Jan 12, 2025

PNC is seeking a Personal Banker to strengthen customer relationships and drive revenue through proactive sales conversations and identifying appropriate financial solutions. The role involves collaborating with ecosystem partners, managing risk, and creating customer loyalty through a differentiated customer experience.

(USA) Optometrist Pre-Grad Intern - Walmart

Company: Walmart

Location: West Dundee, IL

Posted Jan 12, 2025

The role involves supporting optical care and services to customers, including obtaining measurements, verifying prescriptions, and counseling customers. It also encompasses providing optical clinical care, diagnosing visual problems, and communicating with key stakeholders. Maintaining the optical area, ensuring compliance with company policies, and merchandising are also part of the responsibilities. The position emphasizes leadership qualities such as respect for individuals, integrity, customer service, striving for excellence, and a competitive pay package with various benefits.

Senior Managing Consultant/ Director, Services Business Development-Public Sector

Company: Mastercard

Location: Chicago, IL

Posted Jan 12, 2025

Mastercard is seeking a Senior Managing Consultant for Public Sector in the US. The role involves driving growth in the Public Sector segment, managing client relationships, and promoting Mastercard's services. The ideal candidate should have B2B sales experience, expertise in public sector, and strong analytical and communication skills. Mastercard offers competitive compensation, comprehensive benefits, and a commitment to diversity and inclusion.

Lead Director, Financial Planning and Analysis

Company: CVS Health

Location: Downers Grove, IL

Posted Jan 12, 2025

CVS Health is seeking a Director of FP&A for its Pharmacy and Consumer Wellness Segment. This role, part of the FP&A Center of Excellence, involves leading Planning & Analysis and Capital Investment pillars. The Director will coordinate major end-to-end processes, support strategic decision-making, and manage the Segment's Capital portfolio. Key responsibilities include leading annual operating and long-range plans, partnering with Finance Leadership, and managing the monthly re-allocation process. The ideal candidate should have at least 10 years of progressive Finance experience, preferably in a large publicly traded company, and be able to work in a hybrid model. The role offers a competitive pay range and comprehensive benefits.

Patient Care Technician

Company: DaVita

Location: Chicago, IL

Posted Jan 12, 2025

DaVita is recruiting for a Patient Care Technician (PCT) position in an outpatient dialysis center. The role offers extensive paid training to gain skills for patient care and networking with healthcare professionals. Successful candidates will join a holistic team of caregivers, including nurses, dietitians, and social workers. The job is described as more than just a career, but 'giving life' and a purpose-driven profession. DaVita emphasizes professional fulfillment, offering clear career advancement paths and tuition assistance for those interested in becoming RNs. The PCT role involves direct patient care, monitoring patients during dialysis, and building long-term relationships with patients. The company provides comprehensive benefits and expects commitment to improving patient health through quality initiatives.

Catering Services Coordinator

Company: Aramark

Location: Chicago, IL

Posted Jan 12, 2025

The Event Coordinator II role at Aramark involves supervising and supporting catering events, ensuring brand standards are met. Responsibilities include developing a safety culture, supervising catering operations, booking events, and collaborating with vendors. The role requires at least two years of operational experience in a hotel/banquet setting and may involve physical demands. Aramark values equal employment opportunity and employee growth.

Store Associate

Company: CVS Health

Location: Peoria, IL

Posted Jan 12, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

FP&A Analyst

Company: CVS Health

Location: Northbrook, IL

Posted Jan 12, 2025

CVS Health is hiring for an FP&A Analyst role in the MCIS (Manufacturer Contract Information System) team. The role involves day-to-day functions such as contract entries, qualitative and quantitative review of contracts, and financial analysis. Other responsibilities include reporting, project management, and uptraining others on MCIS. Required qualifications include 1+ year of professional work experience and Excel proficiency. Preferred qualifications include advanced Excel experience, healthcare finance or PBM experience, and project management skills. The pay range is $43,888.00 - $93,574.80, with additional benefits like medical, dental, vision, 401(k), and well-being programs.

Regional Business Manager, Sales Development Program - Inside Sales (Hybrid)

Company: BD

Location: Vernon Hills, IL

Posted Jan 12, 2025

BD, a global medical technology company, seeks a Regional Sales Manager for a role based in Vernon Hills, IL. The manager will lead a team of 8 sales representatives, manage the sales pipeline, and develop strategic plans. The role requires a Bachelor's Degree, 3-6 years of healthcare experience, and strong sales skills. BD values on-site collaboration and expects a minimum of 4 days in-office per week.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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