Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Maintenance Site Supervisor - 2nd Shift

Company: Advanced Technology Services

Location: Bloomington, IL

Posted Dec 23, 2024

ATS is a company with a presence in the US, Mexico, and UK. They are professionals in Industrial Maintenance and aim to make factories run better. The company has various roles, including safety management, leadership development, and employee performance management.

Defense Red Switch Network (DRSN) Support Technician 4

Company: Leidos

Location: O'Fallon, IL

Posted Dec 23, 2024

The job description for the Defense Red Switch Network (DRSN) Support Technician 4 at Scott AFB, IL requires shift work, including nights and weekend duty, and may include extended periods of sitting while on a computer or phone. The position involves performing duties such as creating and resolving network issues, monitoring alarms, and providing situational awareness to leadership and customers. The job requires a DoD-8570 IAT Level 2 baseline certification and an active DoD TS/SCI security clearance.

Teachers at Randall Road KinderCare

Company: KinderCare Learning Companies

Location: Cary, IL

Posted Dec 23, 2024

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with comprehensive benefits and opportunities for career growth. They implement a curriculum tailored to each child's needs, fostering a safe, nurturing environment for learning and growth. KinderCare's commitment to quality child care is reflected in their accredited programs across 40 states and the District of Columbia.

Order Management Analyst

Company: C.H. Robinson

Location: Peoria, IL

Posted Dec 23, 2024

This job posting outlines the duties and qualifications for a role that involves leveraging technology for process improvement, managing order activities, coordinating order-related tasks, maintaining item-level data, collaborating with leadership for efficiency improvements, and providing excellent customer service. The role requires a high school diploma or equivalent, minimum 2 years of customer service experience, and proficiency in Microsoft Office Suite. Preferred qualifications include a degree in Supply Chain, Logistics, or Operations Management, strong problem-solving skills, and a customer-oriented mindset. The company offers competitive compensation, diverse and inclusive work environment, and comprehensive benefits including health, wealth, and self-wellbeing support.

Sr. Relationship Manager - Global Commercial Banking - Healthcare, Education, Not-for-Profit - (Chicago)

Company: Merrill

Location: Chicago, IL

Posted Dec 23, 2024

Bank of America is seeking a Sr. Relationship Manager for their Healthcare, Education & Not-For-Profit Team in Chicago. The role involves managing a portfolio of clients with annual revenues of $50 million and above, providing financial solutions, and fostering client relationships. Key responsibilities include acquiring and maintaining profitable relationships, understanding financial statements, collaborating with various teams, and leading client dialogues. The ideal candidate should have 10+ years of commercial lending/corporate finance/relationship management experience, strong leadership skills, and excellent communication abilities.

Independent Optometrist - Walmart

Company: Walmart

Location: Gurnee, IL

Posted Dec 23, 2024

The text describes a job opportunity for an Independent Optometrist leasing space inside Walmart stores. The role involves leading patient care in eye and vision care, as well as general health and well-being. The optometrist has autonomy over their practice hours, patient schedule, and fee schedule, retaining 100% of exam/professional fees. They can opt into additional services like equipment/instrumentation and administrative support. The job requires a Doctor of Optometry (OD) degree, valid state optometry license, General Liability Certificate, and Professional Liability Insurance Certificate. The leadership expectations emphasize respect for individuals, integrity, service to customers, and striving for excellence.

Engineering II, Systems Engineering (Onsite)

Company: Collins Aerospace

Location: Rockford, IL

Posted Dec 23, 2024

The company is seeking an Engineer II for an onsite role in Rockford, IL. The successful candidate will design and develop integrated systems and subsystems for military and commercial aircraft, working closely with cross-functional teams. Key responsibilities include coordinating design documentation, conducting rigorous testing, and supporting the entry into service process. The role offers an opportunity to contribute to innovative technologies in a collaborative environment. Qualifications include a STEM degree and minimum 2 years of relevant experience, or an advanced degree. Preferred qualifications include experience in Aircraft Electric Power System design and DC system expertise. The company offers competitive benefits including medical, dental, vision insurance, 401(k) plan, tuition reimbursement, and more.

Food & Beverage Manager - Soho House Chicago

Company: Soho House

Location: Chicago, IL

Posted Dec 23, 2024

The Food & Beverage Manager at Soho House is responsible for managing service, quality control, and ensuring a consistent F&B experience. They develop as a leader in hospitality, handling P&L review, forecasting, hiring, purchasing, and vendor relationships. The role requires maximizing sales and revenue, building relationships, and understanding customer needs. The manager is an influential leader, ensuring high service standards, guest experience, and compliance with health regulations. Required skills include 5+ years of experience, detail orientation, and proficiency in hospitality technologies.

Teachers at Batavia KinderCare

Company: KinderCare Learning Companies

Location: St. Charles, IL

Posted Dec 23, 2024

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with comprehensive benefits and opportunities for career growth. They implement a curriculum tailored to each child's needs, fostering a safe, nurturing environment for learning and growth. KinderCare's commitment to quality child care is reflected in their accredited programs across 40 states and the District of Columbia.

SR MANAGER, TOTAL QUALITY

Company: Crown Cork & Seal USA

Location: Chicago, IL

Posted Dec 23, 2024

Crown Cork & Seal USA, a division of Crown Holdings, is seeking a Senior Manager of Total Quality for its Food Division, the world's leading manufacturer of food cans. The role focuses on quality assurance, continuous improvement, and food safety for 3-piece can manufacturing in Hanover, PA; Effingham, SC; and Oshkosh, WI. The ideal candidate should have a Bachelor's degree in Quality Management Systems or related fields, 10+ years of manufacturing experience, and expertise in quality tools and food safety standards.

Environmental Services Attendant

Company: Sodexo

Location: Chicago, IL

Posted Dec 23, 2024

Sodexo is seeking a full-time Environmental Services Attendant for overnight shifts, including weekends and holidays. The role involves providing high-quality cleaning services, maintaining a safe and healthy environment, and delivering excellent customer service. No prior experience is required, and Sodexo offers a flexible work environment, ongoing training, and a comprehensive benefits package, including paid time off, medical, dental, vision, tuition reimbursement, and a 401k. Sodexo values diversity and inclusion, fostering an environment where all employees are respected and valued.

Diesel Mechanic/Technician I - Experienced

Company: Penske Motor Group

Location: Minooka, IL

Posted Dec 23, 2024

Penske is seeking an experienced Technician for a position in Channahon, IL. The role involves performing preventative maintenance and repairs on a diverse fleet of vehicles, setting an example for junior technicians, and receiving ongoing training. Benefits include a competitive salary, shift premium, career stability, growth opportunities, excellent benefits, and advanced technology training. Qualifications include 6 years of truck and trailer maintenance experience, vocational or technical certification, and ASE certifications. The position requires problem-solving skills, excellent customer service, teamwork, and the ability to work in non-climate-controlled conditions.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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