Technical Support Jobs in Chicago, IL

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Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Part Time Merchandise Associate

Company: The TJX Companies, Inc.

Location: Arlington Heights, IL

Posted Dec 24, 2024

Marshalls is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering a highly satisfied customer experience, maintaining a clean store environment, and adhering to operational standards. The company culture encourages change, teamwork, and respect. Benefits include an associate discount, 401(k), and various insurance options. The starting pay range is $14.00 to $14.50 per hour.

Retail Sales District Manager

Company: Sunrun

Location: Peoria, IL

Posted Dec 24, 2024

The Clean Energy District Manager role at Sunrun involves managing and coaching a team of Clean Energy Ambassadors in retail locations. Responsibilities include hiring, training, and supervising team members, driving sales goals, ensuring retailer satisfaction, conducting field audits, and analyzing performance data. The ideal candidate should have a bachelor's degree, at least 2 years of direct people management experience, and proficiency in CRM tools. Strong communication, coaching, and data analysis skills are essential.

Associate Territory Manager - Oncology Vascular Care (Chicago/Milwaukee)

Company: BD

Location: Chicago, IL

Posted Dec 24, 2024

BD, a leading global medical technology company, is seeking a candidate to support their sales team in Chicago, IL. The role involves training, education, and building relationships with non-acute distributors. The candidate will also learn about BD's Oncology and Vascular care products, and provide product information and training to customers. Key responsibilities include attending sales training, protecting and growing BD's Oncology and Vascular Care portfolio, and working closely with Territory Managers and Regional Business Managers. The ideal candidate should have a Bachelor's Degree, 1-4 years of outside sales experience, and a valid driver's license. BD values collaboration, innovation, and work-life balance, offering opportunities for growth and learning in a dynamic healthcare environment.

Bakery/Deli Clerk

Company: Kroger

Location: Naperville, IL

Posted Dec 24, 2024

The job description is for a Grocery Clerk (Bakery/Deli) at Mariano's, a Kroger company. The role involves preparing items, offering product samples, informing customers of specials, and maintaining a clean, safe environment. The clerk will assist in reaching sales and profit goals, embrace the Customer 1st strategy, and demonstrate core company values. Qualifications include customer service skills, stress management, effective communication, basic math knowledge, and obtaining a food handler's permit. Previous bakery, deli, or retail experience is a plus. Mariano's offers comprehensive benefits, including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Pharmacy Technician

Company: CVS Health

Location: Decatur, IL

Posted Dec 24, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to enhancing human-centric health care. The role involves delivering compassionate care, managing prescription tasks, and ensuring regulatory compliance. Successful candidates will demonstrate accountability, caring, collaboration, innovation, and integrity. The position offers career growth opportunities and a comprehensive benefits package.

Data Analytics Consultant

Company: CVS Health

Location: Northbrook, IL

Posted Dec 24, 2024

CVS Health is seeking a candidate with data analysis experience, particularly in Tableau and Microsoft Suite, to join Meritain Health's Informatics team. The role involves translating health plan data into actionable insights for employers. The company supports a hybrid work environment and offers a comprehensive benefits package including medical, dental, vision, 401(k), and well-being programs.

Data Science Internship - Spring 2025

Company: CCC Intelligent Solutions

Location: Chicago, IL

Posted Dec 24, 2024

CCC Intelligent Solutions Inc. is offering a competitive internship program with a pay range of $20.00 - $43.00 per hour. The role involves working on real business solutions, gaining valuable technical experience, and collaborating with innovative leaders. Key responsibilities include statistics/modeling, GenAI, deep learning, machine learning, data exploration, and building machine learning models. Candidates should have a Masters or PhD in relevant fields, strong collaborative skills, and knowledge in Python, Machine Learning, Deep Learning, Mathematics, or Statistics/Modeling. CCC is committed to employee success, offering competitive compensation, benefits, and a supportive work environment.

STORE/NIGHT LEAD CLERK

Company: Kroger

Location: Chicago, IL

Posted Dec 24, 2024

The job description is for a grocery department manager at Mariano's, a Kroger company in Chicago. The role involves creating an outstanding customer experience, maintaining a safe and clean environment, directing and supervising all department functions, and supporting grocery operations. Responsibilities include promoting trust and respect among associates, training and developing staff, adhering to laws and company guidelines, gaining product knowledge, offering samples, implementing business plans, managing expenses, ensuring food safety, and supervising inventory. Qualifications include effective communication, basic math skills, stress management, high school education or equivalent, and grocery/retail experience is preferred. Mariano's, part of the Kroger family, offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Senior Technician

Company: Advanced Technology Services

Location: Peoria, IL

Posted Dec 24, 2024

ATS, founded in 1985, is a global industrial maintenance company with operations in the US, Mexico, and the UK. They specialize in improving factory performance through expert break-fix and preventative maintenance. Key responsibilities include identifying and sourcing parts, performing maintenance according to industry standards, and utilizing predictive maintenance technologies. The role requires a high school diploma or equivalent, technical degree, and relevant industry experience. Physical demands include standing, walking, lifting, and working in a loud, potentially hazardous factory environment.

Data Analytics Consultant

Company: CVS Health

Location: Buffalo Grove, IL

Posted Dec 24, 2024

CVS Health is seeking an Informatics professional with data analysis experience and Tableau skills to collaborate with Meritain's Client Solution Team. The role involves translating health plan data into actionable insights, communicating effectively across departments, and becoming a subject matter expert for Client Management. Required qualifications include 1+ years of data analysis experience, proficiency in Tableau, Microsoft Suite, and statistical analysis. Preferred qualifications include project management experience, medical coding knowledge, and healthcare industry understanding. The role offers a competitive pay range, comprehensive benefits, and opportunities for professional growth.

Part Time Associate Banker Chicago Elgin and Kane County (20 hours)

Company: JPMorgan Chase

Location: West Dundee, IL

Posted Dec 24, 2024

The job posting for an Associate Banker in Branch Banking emphasizes a strong commitment to customer and employee care, diversity, and inclusion. The role involves delivering exceptional customer experiences, building long-lasting relationships, and educating clients on financial solutions. Key responsibilities include managing lobby traffic, handling transactions, and assisting with new account openings. The ideal candidate should have customer service experience, be tech-savvy, and possess strong interpersonal skills. Chase, the employer, is a leading financial services firm offering competitive rewards, benefits, and a diverse, inclusive work environment.

Bakery/Deli Clerk

Company: Kroger

Location: Marion, IL

Posted Dec 24, 2024

The job description is for a Grocery Clerk (Bakery/Deli) role, focusing on preparing items, offering product samples, and providing excellent customer service. The role involves using bakery equipment, maintaining product quality, and adhering to food safety regulations. The company values respect, honesty, and diversity, and offers comprehensive benefits including healthcare, paid time off, and tuition reimbursement.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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