Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Enterprise Activation Associate

Company: Mediaocean

Location: Chicago, IL

Posted Dec 21, 2024

The Enterprise Activation Associate position at Mediaocean involves gaining foundational knowledge in tech and clients through support, product training, and knowledge transfer. The role requires partnering with the Enterprise Activation team, developing Mediaocean solutions knowledge, and communicating effectively with team members. The position also involves supporting account team in planning activation pacing, reporting, and ensuring budget compliance. The candidate should have 0-2 years of experience in a customer-facing role. Mediaocean offers work-life balance, competitive salary, full benefits package, and various wellness and professional development opportunities.

Principal Regulatory Operations

Company: Discover

Location: Riverwoods, IL

Posted Dec 21, 2024

Discover is inviting applications for a role that involves regulatory coordination and non-regulatory examination inquiries. The job emphasizes meaningful work from Day 1 in a collaborative culture that values individual uniqueness. The role requires a Bachelor's degree, 6+ years of relevant experience, and the ability to work with prudent discretion and decision-making capabilities. The position offers a competitive salary and benefits package, including paid parental leave, 401(k) plan, health benefits, and more. Discover is committed to diversity and inclusion.

Sr. Manager, Siemens EDA Communications - US

Company: Siemens Digital Industries Software

Location: Chicago, IL

Posted Dec 21, 2024

Siemens Digital Industries Software is seeking a seasoned marketing or communications professional with over 10 years of experience to lead omnichannel communications programs. The role involves raising and safeguarding the company's reputation, focusing on awareness campaigns for Electronic Design Automation (EDA) segment. Key responsibilities include directing multi-channel campaigns, developing strategic plans, messaging, and content for internal and external audiences. The ideal candidate should be comfortable with strategic planning and execution, have strong client management skills, and be able to collaborate with various teams. Fluency in English and experience with PLM or EDA software are required. Siemens offers flexible work arrangements, competitive compensation, and a diverse, inclusive work environment.

Shift Supervisor Trainee

Company: CVS Health

Location: DeKalb, IL

Posted Dec 21, 2024

CVS Health emphasizes a heart-centric approach to healthcare, aiming to deliver personal, convenient, and affordable services. The Shift Supervisor Trainee role is an entry-level position preparing individuals for higher supervisory roles. Successful trainees can be promoted to Operations Supervisor or Shift Supervisor, crucial for store execution, performance, and customer service. The role involves managing, supervising, and handling customer relations, with a flexible schedule required. The pay range is $16.00 - $26.00, along with comprehensive benefits and well-being programs.

Production Specialist II - 3rd Shift

Company: Merrill

Location: Chicago, IL

Posted Dec 21, 2024

Bank of America is guided by a common purpose to help make financial lives better through the power of every connection. They are devoted to being a diverse and inclusive workplace for everyone, offering competitive benefits to support their physical, emotional, and financial well-being.

Partner Sales Manager, Enterprise Central

Company: Snowflake

Location: Chicago, IL

Posted Dec 21, 2024

Snowflake is seeking a Senior Partner Sales Manager Enterprise Central to drive and nurture relationships with System Integrator (SI) partners and Snowflake Sales teams. The role involves strengthening and expanding collaboration with partners like EY, Deloitte, phData, and Hakkoda to drive growth. Key responsibilities include strategic Go-to-Market, practice development, partner management, cross-functional collaboration, deal support, and delivering on performance. The ideal candidate should have 10+ years of partner experience, a bachelor's degree, and a track record with SI partners. A working knowledge of Cloud environments is preferred. The role offers a competitive salary, bonus, equity plan, and benefits package, with an estimated base salary range of $193,000 - $269,300.

Customer Success Manager II, Scale

Company: Braze

Location: Chicago, IL

Posted Dec 21, 2024

Braze is a company that values its employees' passion, kindness, and teamwork. They emphasize work-life balance, rapid growth, and equity. As a Customer Success Manager, one would work closely with technology-focused brands, manage client relationships, drive feature adoption, and advocate for customer needs. The ideal candidate is passionate about customer success, excellent in communication, and has experience managing complex accounts. Braze offers competitive compensation, comprehensive benefits, and a culture that fosters work-life harmony.

Branch Office Administrator

Company: Edward Jones

Location: Rockford, IL

Posted Dec 21, 2024

Edward Jones is seeking a Branch Office Administrator (BOA) to join their team. The role involves working closely with Financial Advisors to help clients achieve their financial goals. Key responsibilities include getting to know clients well, identifying their problems, and collaborating with the Financial Advisor to provide exceptional service. The BOA will also participate in annual business planning, drive marketing activities, and benefit from comprehensive training and a supportive network. Edward Jones values diverse viewpoints and offers competitive compensation along with a robust benefits package. The ideal candidate should possess strong relationship-building skills, the ability to work independently, and proficiency in office technology.

Lead Director, Pharma Contracting

Company: CVS Health

Location: Downers Grove, IL

Posted Dec 21, 2024

CVS Health is seeking a seasoned professional with 8+ years of experience in managed care, preferably in PBM, Pharma, market access, account management, specialty pharmacy, or health plan. The role involves leading strategic negotiations on high-value medical rebate contracts and value-based agreements for various segments. The successful candidate will manage business relationships with pharmaceutical manufacturers, coordinate with cross-functional teams, and positively develop relationships with direct manufacturers and industry partners. The position offers a competitive pay range of $100,000.00 - $231,540.00, along with comprehensive benefits including medical, dental, vision, 401(k), and well-being programs.

Senior Manager, Policies and Procedures

Company: Discover

Location: Riverwoods, IL

Posted Dec 21, 2024

Discover is offering a Senior Manager position for Policies and Procedures, emphasizing a collaborative culture with opportunities for growth and making a difference. The role involves leading the Enterprise Policy and Procedures Program, serving as Product Owner for policy and procedure modules, recruiting and coaching teams, partnering with senior stakeholders, and developing risk management strategies. The ideal candidate should have a degree in a related field and 8+ years of experience in compliance, policy governance, technical writing, or GRC. Bonus points for advanced degrees or certifications like JD, PMP, CISA, CRISC, or CAMS. The position offers a competitive salary, benefits, and a commitment to diversity and inclusion.

Patient Care Technician SNF

Company: DaVita

Location: Bolingbrook, IL

Posted Dec 21, 2024

DaVita is seeking a Certified Hemodialysis Technician (CHT) for a dialysis experience required role at Skilled Nursing Facilities. The CHT will provide comprehensive patient care, work autonomously, and have the opportunity to grow professionally. DaVita offers a competitive total rewards package, including a 401k match, healthcare coverage, and paid training.

Assistant Store Manager

Company: Tory Burch

Location: Rosemont, IL

Posted Dec 21, 2024

Tory Burch is an American luxury lifestyle brand, established in 2004, known for its casual elegance in American sportswear. The company's design philosophy emphasizes effortless silhouettes, innovative materials, and eclectic color juxtapositions. Tory Burch offers a wide range of products including ready-to-wear, handbags, footwear, accessories, jewelry, home, and beauty items. The company's guiding principle is empowering women, which is reflected in its collections and company culture, as well as through the Tory Burch Foundation that supports women entrepreneurs in the U.S. Tory Burch is seeking a critical leadership partner for a management role, responsible for developing staff selling and service skills, maintaining high standards of excellence, and fostering a productive environment. The company culture is welcoming, inclusive, and supportive, offering competitive pay, wellness benefits, and opportunities for professional growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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