Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

Environmental Engineer

Company: Department of Commerce - National Oceanic and Atmospheric Administration

Location: Multiple Locations

Posted Dec 21, 2024

This job posting is for a position in the Office of the Chief Administrative Officer (OCAO), Safety & Environmental Compliance Office (SECO), Environmental Compliance Division (ECD) with vacancies in Silver Spring, MD; Boulder, CO; Kansas City, MO; or Seattle, WA. The position is under the DOC Alternative Personnel Systems (CAPS) and requires U.S. citizenship, successful background investigation, and registration for Selective Service if applicable. Specialized experience is needed in applying environmental compliance statutes and managing projects. A comprehensive benefits package is offered to federal employees.

Management and Program Analyst

Company: Department of Commerce - National Oceanic and Atmospheric Administration

Location: Multiple Locations

Posted Dec 21, 2024

This job announcement is for a position under the DOC Alternative Personnel System (CAPS), equivalent to GS-11/12 (ZA-3). It's open to U.S. Citizens only. Applicants must have one year of specialized experience in analyzing program policies and providing administrative support. A Ph.D. or equivalent can substitute for this experience. A background investigation is required, and continued employment is subject to its successful completion. The position is not in a bargaining unit, and relocation expenses are not authorized.

Assistant Inspector General for Management and Resources

Company: Department of Defense - National Geospatial-Intelligence Agency

Location: Multiple Locations

Posted Dec 21, 2024

The text describes a job posting for an executive level position at the National Geospatial-Intelligence Agency (NGA). The role requires experience in leading the intelligence enterprise, knowledge of budget processes, financial management, acquisition management, and internal control processes. The position also necessitates experience in leading administrative programs and building relationships. The selected candidate must possess a TOP SECRET security clearance and U.S. citizenship. The role involves a one-year trial period, completion of an Executive Personnel Public Financial Disclosure Report, and successful completion of a polygraph examination.

Forester (O&C Lands)

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Dec 21, 2024

This job posting is for a work group leader position in the forest planning, engineering, and timber sale preparation team with vacancies in North Bend, OR and Salem, OR. The role requires U.S. citizenship, a background investigation, Selective Service registration, and no active real estate licenses. The position involves preparing and implementing timber sale contracts, executing long-term forest management plans, and developing management plans or reports. Specialized experience or relevant education is required, with GS-11 requiring a Ph.D. or equivalent doctoral degree. The role may involve travel, physical demands, and working in various conditions. Telework is possible with supervisor approval.

Mechanical Engineer

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Dec 21, 2024

This is a Direct Hire Authority (DHA) solicitation for a regional technical staff Engineer position under Pacific Ocean Division (POD). The role involves serving as a technical authority in Mechanical Engineering for all POD districts. The position requires a secret security clearance, annual financial disclosure, and a valid state driver's license. The incumbent may be required to travel approximately 10% of the time. Qualifications include a degree in Engineering or a combination of education and experience. Specialized experience is required for GS-11 and GS-12 positions. The position is part of the Army Acquisition, Technology, and Logistics Workforce.

Program Support Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Dec 21, 2024

This job posting is for a position within the Readjustment Counseling Service, providing administrative and clerical support to a team offering counseling services to veterans. The role requires U.S. citizenship, completion of an online assessment, and potential background/security investigation. Qualifications are based on specialized experience, with GS-06 requiring one year of such experience in a related field, and GS-07 requiring the same but with additional responsibilities. The role necessitates proficiency in various competencies, including accountability, attention to detail, and customer service. The work is sedentary with no special physical demands.

Supervisory Credit Union Examiner - Open to All U.S. Citizens

Company: Other Agencies and Independent Organizations - National Credit Union Administration

Location: Multiple Locations

Posted Dec 21, 2024

The National Credit Union Administration (NCUA) is ranked #9 for the 2023 best places to work in the Federal government (mid-size agencies). A job opening is available for a Supervisory Credit Union Examiner in the Western Region. The position requires U.S. citizenship, background investigation, financial disclosure, and completion of an initial online questionnaire. Specialized experience is required, with varying levels for CU-14 and CU-15 positions. The resume must provide specific details on how experience meets the requirements. The position offers a comprehensive benefits package and may lead to career growth.

Program Manager

Company: Department of Justice - Community Relations Service

Location: Multiple Locations

Posted Dec 21, 2024

The Community Relations Service (CRS) is a Justice Department agency that serves as a 'Peacemaker' for community conflicts arising from identity-based disputes. CRS offers violence prevention and conflict resolution services, including facilitated dialogue, mediation, training, and consultation. Their mission is to assist diverse community stakeholders in developing solutions to conflicts and enhancing their capacity for future conflict prevention. The position of Program Manager (GS-15) requires U.S. citizenship, a pre-employment security investigation, potential probationary period, Selective Service registration (for males born on or after Dec 31, 1959), and one year of specialized experience at the GS-14 level. Specialized experience involves planning, designing, and carrying out operational support of programs or projects, and providing high-level technical advice on conflict prevention, mediation, and conciliation matters.

Attorney-Adviser

Company: Department of Transportation - Federal Aviation Administration

Location: Multiple Locations

Posted Dec 21, 2024

The U.S. Department of Transportation is seeking entry-level Attorneys to provide legal counsel across various law practice areas within the Office of the Chief Counsel. These areas include employment & labor law, aviation litigation, contracts, acquisitions and fiscal law, airports & environmental law, international & national security, legislation, and ethics. US Citizenship is required, and applicants must be admitted to practice before the bar of any U.S. jurisdiction. A JD Degree from an accredited law school, active bar membership, and completion of a Minimum Background Investigation (MBI) or Secret/Top Secret clearance are necessary. The position requires a positive education requirement, with applicants needing to submit college or university transcripts. The Department of Transportation values diversity and offers a comprehensive benefits package.

Maintenance Worker

Company: Department of the Interior - National Park Service

Location: Multiple Locations

Posted Dec 21, 2024

This text describes the requirements and conditions for a first-time appointment to the Federal Government (Civil Service). The position is open to the first 100 applicants or until 12/31/2024, whichever comes first. U.S. Citizenship is required, and the appointment is subject to a background investigation. The selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program, have a valid driver's license, wear a uniform, and may need to work on-call, evenings, weekends, holidays, overtime, and shift work. Qualifications include knowledge of equipment assembly, technical practices, use of measuring instruments, interpreting instructions, using and maintaining tools, and knowledge of materials. Volunteer experience is considered. The position does not allow education substitution for experience. Employment may be terminated at any time.

Electrical Engineer

Company: Department of Energy - Bonneville Power Administration

Location: Multiple Locations

Posted Dec 21, 2024

The job posting is for an Electrical Engineer position with Bonneville Power Administration (BPA) in Vancouver, WA. The role involves real-time, current day, and next day Operations Studies/Analysis in the Transmission System Operations. Requirements include U.S. citizenship, e-Verify participation, Selective Service registration for eligible males, and successful completion of a background investigation. Qualifications necessitate an engineering degree or equivalent combination of education and experience, leading to a thorough knowledge of physical and mathematical sciences. Specialized experience is required for GS-12 (one year at GS-11) and GS-13 (one year at GS-12) levels. The position offers comprehensive benefits, a positive work environment, and opportunities for career growth.

Geophysicist

Company: Department of the Interior - Geological Survey

Location: Multiple Locations

Posted Dec 21, 2024

This job announcement details a GS-14 position in the USGS, available in Reston, VA, Golden, CO, Mountain View, CA, or Pasadena, CA. Key requirements include U.S. citizenship, suitability for federal employment, and a valid state driver's license. The position involves travel and a probationary period. A background investigation is mandatory. The role is open to current or former USGS employees. Applicants must meet specific education and experience criteria, including a bachelor's degree in relevant fields or equivalent experience. The position requires one year of professional experience in earthquake research for GS-14. The USGS offers a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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