Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

General Engineer

Company: Department of Homeland Security - Customs and Border Protection

Location: Multiple Locations

Posted Dec 21, 2024

The Department of Homeland Security, specifically U.S. Customs and Border Protection, is seeking applicants for a position in the Office of Facilities and Asset Management, Integrated Services Division, Technical Services Program Management Office. The role is available in Washington, DC, Indianapolis, IN, or Euless, TX. The application deadline has been extended to 12/26/2024. Key requirements include U.S. citizenship, registration with Selective Service for males born after 12/31/1959, primary U.S. residency for at least three of the last five years, and potential for a background investigation. The role involves managing engineering projects, creating building designs, coordinating planning and design, and preparing test reports. All applicants must undergo a thorough background investigation.

IT CYBERSECURITY SPECIALIST (INET/INFOSEC)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Dec 21, 2024

This job announcement is open to all U.S. Citizens for a position in the Info & Tech Dir, Corporate Systems, Internal Systems, Content Services - ZTECC. The role requires IT-related experience with competencies in attention to detail, customer service, oral communication, problem-solving, and specialized experience in web product design and maintenance. New hires will undergo E-Verify and a security clearance process. The position offers comprehensive benefits, including health, vision, dental, retirement, paid time off, and educational benefits.

Data Scientist

Company: Department of the Army - U.S. Army Corps of Engineers

Location: Multiple Locations

Posted Dec 21, 2024

This job posting is for a permanent, non-remote Data Scientist position with the Institute for Water Resources - Navigation and Civil Works Decision Support Center. The role requires a bachelor's degree in a relevant field and one year of specialized experience in AI techniques, data analysis, and civil works policy. The position involves travel up to 10% of the time and offers a comprehensive benefits package.

Chief Data Officer

Company: Department of the Treasury - Office of the Inspector General for Tax Administration

Location: Multiple Locations

Posted Dec 21, 2024

The Treasury Inspector General for Tax Administration (TIGTA) is seeking a Principal Deputy Inspector General, Office of Data Analytics. The Chief Data Officer (CDO) will lead day-to-day executive leadership and direction over data management. Key requirements include U.S. Citizenship, progressive leadership experience, and evidence of senior executive level management capability. Applicants must provide responses to the Executive Core Qualifications (ECQs) and Technical/Professional Competencies (TPCs). The role involves strategic change, leading people, results-driven decision making, business acumen, and coalition building. A degree in a relevant field or equivalent experience is required. The position offers competitive salaries, bonuses, incentive awards, and comprehensive benefits.

METEOROLOGIST

Company: Department of the Air Force - Air Force Civilian Career Training

Location: Multiple Locations

Posted Dec 21, 2024

This text describes a formal Air Force intern position under the PALACE ACQUIRE (PAQ) program. The position is centrally managed and funded by the Air Force Personnel Center, Civilian Career Management Directorate, and administered by the Weather Career Program. It offers a two-year formal training program for a Bachelor's Degree and a three-year program for a Master's Degree, with yearly salary increases. The program promises personal and professional growth, mentorship, and career advancement opportunities. Eligibility requires U.S. citizenship, a security clearance may be required, and a high GPA. The position offers comprehensive benefits and the possibility of conversion to a permanent role upon successful completion of the program.

Range Aid

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Dec 21, 2024

This is an open continuous vacancy announcement for multiple seasonal Range Aid positions in Montana Dakotas, starting April through June 2025. U.S. Citizenship is required. Applicants will be referred monthly until positions are filled or the announcement period ends on May 30, 2025. Qualifications include general experience or education, with specific requirements for GS-2 and GS-3 levels. No government housing is provided, and selected employees must secure their own housing. The positions are temporary, lasting up to 6 months, and are not eligible for telework.

Deputy Assistant Secretary for Real Estate Assessment Center

Company: Department of Housing and Urban Development - Assistant Secretary for Public and Indian Housing

Location: Multiple Locations

Posted Dec 21, 2024

The Department of Housing and Urban Development (HUD) is recruiting for a highly qualified individual to join their team. The position offers a competitive compensation package and opportunities for career development, including networking, training, and insight into federal housing policy. U.S. Citizenship is required, and applicants must complete personnel security vetting, a probationary period, and register with the Selective Service System if applicable. The role demands extensive executive leadership experience, with a focus on change management, real estate operations, and high-level communication. Applicants must also demonstrate proficiency in the five Executive Core Qualifications: Leading Change, Leading People, Results Driven, Business Acumen, and Building Coalitions.

Biological Science Technician (Fish)

Company: Department of the Interior - U.S. Fish and Wildlife Service

Location: Multiple Locations

Posted Dec 21, 2024

The U.S. Fish and Wildlife Service is seeking applicants for Biological Science Technician (Fish) positions, GS-0404-5/6, in Basom, New York or Williamstown, West Virginia. The roles involve assisting with fisheries gear deployment, data recording, and vessel operation. Qualifications include specialized experience or relevant education. U.S. citizenship is required, and a valid driver's license is necessary. Probationary period and Selective Service registration may apply. Telework is possible with supervisory approval.

Assistant Field Manager

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Dec 21, 2024

The text announces job vacancies in Elko and Winnemucca, NV for the Bureau of Land Management (BLM). The positions are GS-12 level requiring one year of specialized experience in natural resource environments. Qualified candidates can expect a 20% incentive and must be U.S. citizens with no active real estate licenses or interests in Federal Lands. The role involves office work, frequent field site travel, and adherence to safety regulations.

Transportation Finance Specialist - DIRECT HIRE

Company: Department of Transportation - Federal Highway Administration

Location: Multiple Locations

Posted Dec 21, 2024

The job posting is for a Transportation Finance Specialist role within the Federal Highway Administration. The role involves supporting the agency in managing Federal funds and ensuring organizational excellence in highway and transportation programs. U.S. citizenship is required, and specialized experience is necessary to qualify. The position may offer telework and remote work eligibility, along with a comprehensive benefits package. The role requires conducting financial program reviews and audits, with varying requirements for Grade 12 and Grade 13 levels.

Mine Safety and Health Inspector

Company: Department of Labor - Mine Safety and Health Administration

Location: Multiple Locations

Posted Dec 21, 2024

This job posting is for a position within the MSHA (Mine Safety and Health Administration) Enforcement Division. The role involves preventing death, illness, and injury from mining, promoting safe and healthful workplaces for U.S. miners. The position is inside the bargaining unit and requires U.S. citizenship, a valid driver's license, and passing various tests including medical, physical, and drug tests. Qualifications include specialized experience in mining, mine engineering, or on-site mine safety and health inspection, or relevant education. The role is subject to confidential financial disclosure requirements and prohibits any interest in mining companies. The Department of Labor offers a comprehensive benefits package to its employees.

IT Specialist (APPSW/SYSANALYSIS)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Dec 21, 2024

This job posting details the requirements, conditions, and salary range for an IT Specialist (APPSW/SYSANALYSIS) position at various U.S. locations. The role is non-critical sensitive with secret access and requires DoD Acquisition Engineering & Tech Management (N) / ETM certification. The position is exempt under the Fair Labor Standards Act and requires IT-related experience demonstrating four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving. The job posting emphasizes that education cannot be substituted for specialized experience at this grade level.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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