Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

Survey Technician

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Nov 13, 2024

This is a continuous vacancy announcement for a surveying position with the U.S. Department of the Interior. The role requires U.S. citizenship, no active real estate license, and successful completion of a background check. Qualified applicants may be referred from December 20, 2024, to February 3, 2025. The position demands various levels of experience and education, ranging from GS-04 to GS-07, with specific selective placement factors for each grade. Physical exertion and adverse weather conditions are part of the job, and no telework is allowed. The position is temporary, lasting up to 6 months, with no promotion potential. Selected employees will not receive travel or relocation expenses.

Advanced Medical Support Assistant (Scheduler)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Nov 13, 2024

The job posting is for an Advanced Medical Support Assistant (AMSA) position in the Health Administration Service. The role involves providing specialized administrative patient support in an interdisciplinary coordinated care delivery model. Requirements include U.S. citizenship, proficiency in English, and passing a background/security investigation. The position requires at least one year of experience in clerical, office, or customer service work, or equivalent education. Key skills include collaboration with various medical professionals, setting priorities, effective communication, understanding of healthcare processes, and knowledge of policies and procedures. The role is sedentary with some walking, standing, and carrying of light items. Federal employees earn annual leave based on years of service. The VA encourages disability applications and follows the Fair Chance Act. The position is in the Excepted Service and does not confer competitive status. Full vaccination against COVID-19 is required.

Plant Protection Technician

Company: Department of Agriculture - Animal and Plant Health Inspection Service

Location: Multiple Locations

Posted Nov 13, 2024

The role of a Plant Protection Technician involves implementing domestic programs in a designated area to prevent the spread of plant pests and diseases. Key responsibilities include supporting Plant Protection and Quarantine (PPQ) Officers with surveys, control measures, biocontrol and biotechnology activities, and export of regulated agricultural commodities. Requirements include US Citizenship or Nationality, Selective Service registration for males born after 12/31/1959, successful completion of a background investigation, direct deposit, E-Verify, a valid state driver's license, and enrollment in Continuous Vetting. The job involves physical exertion, working in various agricultural environments, and ensuring personal safety. Qualifications for the GS-05 level require one year of specialized experience or equivalent education in fields like biology, plant pathology, or entomology. Combinations of education and experience are acceptable. This position does not have an education qualification requirement and is represented by a collective bargaining unit.

Tax Examining Technician (Appeals Tax Examiner) 12 Month Register

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Nov 13, 2024

The text provides information about a job opening at the IRS. It outlines the requirements for the position, including U.S. citizenship, performance/conduct review, income tax verification, background investigation, and completion of a Declaration for Federal Employment. The role involves reviewing and processing documents, utilizing automated systems, and analyzing problems. Specialized experience is required, with varying levels for GS-05, GS-06, and GS-07 positions. Federal experience is not mandatory, and education can be substituted. The job is subject to a probationary period, and the work schedule is Monday to Friday, 8:00am - 4:30pm. Direct Deposit for salary, Selective Service System registration for male applicants, and adherence to IRS telework policies are also mentioned. The announcement is open for applications until specific cut-off dates, with potential for extensions.

Park Ranger

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Nov 13, 2024

The text describes job opportunities with the Bureau of Land Management (BLM) in Worland and Casper, WY. These are temporary, non-law enforcement positions with a maximum of 1039 hours per service year. Requirements include U.S. citizenship, no active real estate license, and successful background check. Qualifications vary from GS-05 to GS-07, involving specialized experience or education in relevant fields. Physical demands include some exertion and potential for cuts, bruises, and adverse weather. No telework is allowed, and selected employees are responsible for travel and relocation expenses.

Tribal Relations Specialist

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Nov 13, 2024

The text describes a job opening for a Tribal Relations Specialist in Region Ten, External Affairs. The ideal candidate should have experience in developing and maintaining relationships with Tribal Nations. The role requires U.S. citizenship, passing a background investigation, Selective Service registration, and the ability to deploy with little notice. Qualifications include specialized experience or education, with varying levels (IC-09, IC-11, IC-12) depending on the experience. The position offers a comprehensive benefits package and potential for deployment travel.

Contract Specialist (Direct Hire)

Company: National Aeronautics and Space Administration - National Aeronautics and Space Administration - Agency Wide

Location: Multiple Locations

Posted Nov 13, 2024

The Office of Procurement (OP) is recruiting for Contract Specialists. Candidates should possess robust business and analytical skills, gained through education or work experience. Duties encompass procurement planning, negotiation, and contract administration, supporting NASA programs. OP is equipped to assist mission partners, regardless of buying location, using virtual tools. Requirements include U.S. citizenship, potential background checks, and a one-year probationary period. Qualifications necessitate specialized experience or relevant education, with preferred majors in accounting, business, finance, law, contracts, purchasing, economics, industrial management, marketing, quantitative methods, or supply chain management. FAC-C or DAWIA certification is preferred but not mandatory. The ideal candidate should be organized, customer-focused, and tech-savvy, with a strong background in public sector procurement.

Contract Specialist (Direct Hire)

Company: National Aeronautics and Space Administration - National Aeronautics and Space Administration - Agency Wide

Location: Multiple Locations

Posted Nov 13, 2024

NASA's Office of Procurement is seeking Contract Specialists for procurement planning, negotiation, and contract administration. The role involves supporting NASA programs across all facilities, with potential for remote work. U.S. citizens or those owing allegiance to the U.S. are eligible. Qualifications include a bachelor's degree, specialized experience in contracting, and either a Level II FAC-C or DAWIA certification or completion of mandatory training. The ideal candidate has experience in policy development and implementation for procurement.

Medical Support Assistant (Scheduler)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Nov 13, 2024

The Medical Support Assistant role involves a range of duties at the full-performance level, including interpreting and verifying provider orders according to VHA national scheduling guidelines. U.S. citizenship is required, and proficiency in English is mandatory. A probationary period and background/security investigation are part of the employment process. Vaccination requirements include seasonal influenza and COVID-19 for all Department of Veterans Affairs Health Care Personnel. The role is part of the VA's Whole Health System of care, focusing on personalized health plans for Veterans in healing relationships and environments.

Public Affairs Specialist

Company: Department of the Interior - Geological Survey

Location: Multiple Locations

Posted Nov 13, 2024

This job announcement is for a position with the U.S. Geological Survey. The salary is dependent on the duty station and first-time federal hires are typically at Step 01. The position requires U.S. citizenship, a background investigation, and may involve travel. Special requirements include application for a charge card within 30 days of appointment and successful completion of a background security investigation. The position is open to current or former federal employees and is limited to the first 75 applications. Qualifications include a Ph.D. or equivalent, or one year of specialized experience in public affairs, or a combination of education and experience. The job involves strategic communication, media relations, and explaining complex concepts to lay audiences.

Contract Specialist (Direct Hire)

Company: National Aeronautics and Space Administration - National Aeronautics and Space Administration - Agency Wide

Location: Multiple Locations

Posted Nov 13, 2024

NASA's Office of Procurement is recruiting Contract Specialists for procurement planning, negotiation, and contract administration roles. The positions are available across all NASA facilities and the IT Procurement Office, with the IT office based in Greenbelt, MD. The ideal candidate should have experience in recommending, developing, and implementing policies for procurement, and possess a bachelor's degree or equivalent in relevant fields. Federal Acquisition Certification-Contracting (FAC-C) Level II or Department of Defense Acquisition Workforce Improvement Act (DAWIA) certification is preferred but not required.

Hydrologist

Company: Department of the Interior - Bureau of Reclamation

Location: Multiple Locations

Posted Nov 13, 2024

The Bureau of Reclamation is seeking a career professional with expertise in Hydrology. The position involves assisting in meeting increasing water demands while protecting the environment in Boulder City, Nevada and Yuma, Arizona. U.S. Citizenship is required, along with suitable federal employment, a resume, supporting documents, veterans eligibility documents, and meeting education and experience requirements. The role involves planning and coordinating habitat restoration projects, developing partnerships for habitat restoration, and technical report writing. A Ph.D. or equivalent in hydrology or related field is required for GS-11, and one year of specialized experience for GS-12. A comprehensive benefits package is offered.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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