Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

Public Utilities Specialist (Rates)

Company: Department of Energy - Western Area Power Administration

Location: Multiple Locations

Posted Nov 13, 2024

This job posting is for a Public Utilities Specialist (Rates) position within the WAPA-DSW-Desert Southwest. The role involves developing, implementing, and preparing power, transmission, and ancillary service rates, rate adjustment proceedings, rate designs, project repayment studies, and related forecasts, allocations, strategies, and industry evaluations. The position requires specialized experience equivalent to a GS-12 in the Federal service, including experience in preparing specialized studies, developing and presenting financial models, and having knowledge of economics, accounting, financial, and budgetary concepts. The U.S. Department of Energy fosters a diverse and inclusive workplace and offers a comprehensive benefits package to its employees.

Life Scientist, Environmental Engineer, Physical Scientist (Program Coordinator)

Company: Other Agencies and Independent Organizations - Environmental Protection Agency

Location: Multiple Locations

Posted Nov 13, 2024

This is a GS-11 or GS-12 level position in Region 10, Water Division of the EPA. The role involves providing policy and procedural guidance on environmental issues or serving as a grant project officer. Applicants must be U.S. citizens and may need to undergo a background investigation. The position requires a bachelor's degree or higher in relevant fields. EPA offers work-from-home and schedule flexibilities, and a comprehensive benefits package is provided.

Animal Health Technician

Company: Department of Agriculture - Animal and Plant Health Inspection Service

Location: Multiple Locations

Posted Nov 13, 2024

The role involves day-to-day operation of various technical duties to support programs preventing animal disease spread through trade. Responsibilities include working with Veterinary Services and Field Operations, applying technical solutions to control diseases, and facilitating international trade. Requirements include US Citizenship, Selective Service registration, background investigation, direct deposit, E-Verify, one-year trial period, valid driver's license, and ability to work nonstandard hours, including weekends and holidays. Physical demands include restraining large animals, operating heavy equipment, and standing/walking for extended periods. Moderate risk of exposure to disease agents and hazardous materials. Qualifications vary by GS level, involving specialized experience or education in animal health, agricultural science, or related fields.

Animal Health Technician

Company: Department of Agriculture - Animal and Plant Health Inspection Service

Location: Multiple Locations

Posted Nov 13, 2024

The job posting is for a position in animal health programs within a specified geographical area, which may involve working independently at various field locations. The role requires a US Citizen or National, and successful completion of a background check, E-Verify, and a one-year trial period. The work may involve strenuous physical demands, long hours of driving, and exposure to unpleasant conditions. Qualifications include specialized experience or education in fields like zoology, biology, chemistry, or agriculture. Transcripts are required for education-based qualifications. The position is a term appointment not exceeding 13 months, with potential for extension up to 4 years.

Data Scientist (Visualization)

Company: Department of Energy - Department of Energy - Agency Wide

Location: Multiple Locations

Posted Nov 13, 2024

The Office of the Inspector General, Department of Energy is seeking a Data Scientist (Visualization) for the Office of Cyber Assessments and Data Analytics. The role involves providing technical expertise by leading data visualization efforts and supporting innovative research on Department of Energy operations, investigations, inspections, and audits. The position requires a degree in Mathematics, statistics, computer science, data science, or a related field, and at least one year of specialized experience in creating and implementing data collection and analysis tools, utilizing software applications for data visualization, and collaborating with stakeholders to recommend data-driven solutions.

Contract Administrator (Keystone)

Company: Department of Defense - Defense Contract Management Agency

Location: Multiple Locations

Posted Nov 13, 2024

This job posting is for a Defense Contract Management Agency (DCMA) Keystone Program position. Candidates must be U.S. citizens with Secret Access and be registered for Selective Service (males born after 12-31-59). Qualifications include a bachelor's degree or equivalent experience, and successful completion of a favorable suitability or fitness determination. The role involves specialized training, including classroom, computer-based, and on-the-job training. The position may require extended TDY or PCS within the Continental United States.

Petroleum Engineer

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Nov 13, 2024

The Bureau of Land Management (BLM) is seeking candidates for positions in Dickinson, ND and Great Falls, MT. The roles are permanent, with potential for career advancement to GS-12. U.S. Citizenship is required, and applicants must not hold an active real estate license or have interests in Federal Lands. A favorable background check and valid state driver's license are necessary. The positions require a bachelor's degree in Engineering or equivalent, with specialized experience in petroleum engineering. The work involves field work and office tasks, with exposure to various climatic conditions. Benefits include a comprehensive package and potential for non-competitive promotion.

Deputy Executive Director Veterans Integrated Service Network

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Nov 13, 2024

The Veterans Health Administration (VHA) is the largest integrated health care system in the U.S., serving over 8.3 million Veterans annually through 150 medical centers and 1,400 community clinics. The Deputy Executive Director, Veterans Integrated Service Network position requires U.S. citizenship, a one-year probationary period, and successful completion of a background investigation and drug screening. The salary range is $147,649 to $204,000. Applicants must possess mandatory Executive Core Qualifications (ECQs) and Technical Qualifications (TQs), including experience in leading change, people, and results, and managing large health care facilities. VHA health care personnel are required to be fully vaccinated against COVID-19.

Local Hire (Emergency Management Specialist 4)

Company: Department of Homeland Security - Federal Emergency Management Agency

Location: Multiple Locations

Posted Nov 13, 2024

The Federal Emergency Management Agency (FEMA) is seeking temporary local hires for disaster response and recovery efforts in Asheville and Hickory, NC. These local hires, typically residents of the affected areas, will aid in community recovery for 120 days, with potential extensions. Key requirements include U.S. citizenship, successful completion of a background investigation, and either relevant work experience or a PhD. Applicants must highlight their most relevant experience in their resume, and volunteer work is considered. Local hires will receive benefits including health insurance, dental and vision coverage, and sick leave.

Quality Assurance Specialist

Company: Department of Defense - Defense Contract Management Agency

Location: Multiple Locations

Posted Nov 13, 2024

This job announcement details requirements, conditions, and qualifications for a Quality Assurance Specialist position. It specifies salary ranges for New Cumberland, PA and Chantilly, VA locations. The role requires U.S. citizenship, non-critical sensitive secret access, and completion of a favorable suitability check. Qualifications include one year of specialized experience in quality assurance, or a Ph.D. in related fields. A comprehensive benefits package is offered to federal employees.

Animal Health Technician

Company: Department of Agriculture - Animal and Plant Health Inspection Service

Location: Multiple Locations

Posted Nov 13, 2024

The job posting is for an Animal Health Technician role in the Cattle Fever Tick Eradication Program within Veterinary Services, Field Operations. Key responsibilities include inspecting animals for fever ticks, scabies, or screwworm infestation, and conducting investigations into potential illegal movement or smuggling of livestock. Requirements include US Citizenship or Nationality, Selective Service registration (for males born after 12/31/1959), successful completion of a background check, and a valid state driver's license. Qualifications include specialized experience in assisting veterinarians, communicating with various stakeholders, and identifying relevant laws/regulations. Alternatively, a bachelor's degree in zoology, biology, chemistry, or agriculture is acceptable. The role involves remote work within specified counties, with a comprehensive benefits package available to federal employees.

Public Utilities Specialist (Rates)

Company: Department of Energy - Western Area Power Administration

Location: Multiple Locations

Posted Nov 13, 2024

This job posting is for a Public Utilities Specialist (Rates) position within the WAPA-DSW-Desert Southwest. The role involves developing, implementing, and preparing power, transmission, and ancillary service rates, rate adjustment proceedings, rate designs, project repayment studies, and related forecasts, allocations, strategies, and industry evaluations. The candidate must be a U.S. Citizen or National, and may be required to undergo a background investigation and complete a probationary period. Specialized experience is required, which includes assisting in data collection, analysis, and preparation of reports, as well as demonstrating strong communication and customer service skills. A Ph.D. or equivalent doctoral degree can substitute for experience. The position offers a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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