Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

Cybersecurity Engineering - Leadership

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for leadership roles in Cybersecurity Engineering, including System Testing and Evaluation Manager, Senior Software Developer, and Lead Secure Software Assessor.

Physical Embedded and Control Systems Security - Technical

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various technical roles in Physical Embedded and Control Systems Security.

Park Ranger

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 30, 2024

The BLM is hiring for a temporary appointment, with a focus on exploring new careers. The position is not a Law Enforcement role and does not convey permanent status.

Physical, Embedded, and Control Systems Security - Leadership

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various leadership roles in Physical Embedded and Control Systems Security, as well as Senior ICS Manager, ICS Security Lead, Physical Security Manager, and Senior Embedded Systems Cybersecurity Engineer positions.

Cybersecurity Engineering - Technical

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various technical roles in Cybersecurity Engineering.

IT SPECIALIST (APPSW)

Company: Department of Defense - Defense Finance and Accounting Service

Location: Multiple Locations

Posted Sep 30, 2024

This announcement is open to all US Citizens and is located in the Info amp Tech Dir Office Corporate Systems Data Warehouse Solutions Engineering ZTEAD. Pay for first time hires to the Federal Government will typically be set at step 1 salary range for their respective grade level.

Financial Systems Analyst

Company: Department of the Treasury - Bureau of the Fiscal Service

Location: Multiple Locations

Posted Sep 30, 2024

This position is located at the Bureau of the Fiscal Service, and the selectee may be subject to additional approvals prior to an offer being extended. As a Financial Systems Analyst, you will be responsible for financial and technical analysis, conducting special projects, and working with automated systems.

Data Scientist

Company: Department of Transportation - Federal Aviation Administration

Location: May be filled in various FAA duty locations

Posted Sep 30, 2024

The position is for a Data Scientist in the Unmanned Aircraft Systems UAS Integration Office, providing complex data analysis to support programs and projects. The employee will report to an approved FAA AVS facility and location is negotiable.

Supervisory Financial Administrative Specialist

Company: Department of Veterans Affairs - Veterans Benefits Administration

Location: Multiple Locations

Posted Sep 30, 2024

The position serves as the Supervisor for the Finance Section Support Services Division, managing and directing the operations of the Finance Section Accounting Unit and Operations Unit.

Intelligence Research Specialist

Company: Department of Homeland Security - Customs and Border Protection

Location: Multiple Locations

Posted Sep 30, 2024

This position is with the Department of Homeland Security within US Customs and Border Protection Office of Intelligence National Border Security Intelligence Center Directorate Southern Border Intelligence Center New Mexico, West Texas, and California Regional Intelligence Center located in multiple locations.

Park Ranger

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 30, 2024

The BLM is hiring for a temporary appointment, with a focus on exploring new careers. The position is not a Law Enforcement role and does not convey permanent status.

Range Technician

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 30, 2024

The BLM is hiring for a temporary appointment with a focus on career development and growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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