Technical Support Jobs in Multiple Locations

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Looking for Technical Support jobs in Multiple Locations? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Multiple Locations area.

Contact Representative

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 30, 2024

The BLM is hiring for a temporary appointment with a few vacancies. The position is for a period not to exceed 1039 hours in a service year.

Physical Embedded and Control Systems Security - Developmental

Company: Department of Homeland Security - DHS Headquarters

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Homeland Security is recruiting professionals for various developmental roles in Physical Embedded and Control Systems Security, including ICS Security Engineer, ICS Network Security Engineer, and Embedded Systems Cybersecurity Engineer.

ENGINEERING TECHNICIAN

Company: Department of the Navy - U.S. Pacific Fleet

Location: Multiple Locations

Posted Sep 30, 2024

This is a public notice flyer to notify interested applicants of anticipated vacancies. Interested applicants must follow the directions in the How to Apply section of this flyer to be considered.

Pro Se Staff Attorney

Company: Judicial Branch - U.S. Courts

Location: Multiple Locations

Posted Sep 30, 2024

The staff attorney will be responsible for preparing memoranda and proposed orders for district judges in prisoner civil rights and habeas corpus cases.

Health Science Specialist

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Multiple Locations

Posted Sep 30, 2024

The position is remotely located in the Office of Research and Development, responsible for serving as the ORD regulatory expert and consultant on policies, procedures, guidance, and FAQs related to biospecimens in VA conducted research studies.

Conciliation Specialist

Company: Department of Justice - Community Relations Service

Location: Multiple Locations

Posted Sep 30, 2024

The Department of Justice Community Relations Service provides tension reduction and conflict resolution services to diverse stakeholders to resolve and prevent community-level disputes.

Archives Technician

Company: Other Agencies and Independent Organizations - National Archives and Records Administration

Location: Multiple Locations

Posted Sep 30, 2024

This position is part of the National Archives and Records Administration serving in organizational units within the Office of Research Services. Incumbents perform work supporting access to archival holdings and physical and intellectual control over records.

Information Technology Specialist (InfoSec)

Company: Department of Homeland Security - Immigration and Customs Enforcement

Location: Multiple Locations

Posted Sep 30, 2024

The announcement is about job openings in the Department of Homeland Security, specifically in the US Immigration and Customs Enforcement Office of the Chief Information Officer. The positions are located in various cities across the US.

IT Specialist (APPSW)

Company: Department of Defense - Defense Logistics Agency

Location: Multiple Locations

Posted Sep 30, 2024

The job posting provides information about the position, including salary ranges and locations. It also includes a link to learn more about the agency.

Quality Assurance Specialist

Company: Department of Defense - Defense Contract Management Agency

Location: Multiple Locations

Posted Sep 30, 2024

The job announcement provides information about the job, including salary ranges and locations. It also mentions that additional vacancies may be filled from this announcement.

Administrative Support Assistant

Company: Department of the Interior - Bureau of Land Management

Location: Multiple Locations

Posted Sep 30, 2024

The Bureau of Land Management (BLM) is hiring for a new career opportunity. The position requires physical presence at one of the duty locations in Montana or the Dakotas. The agency expects to fill multiple positions and provides additional information on possible locations.

Program Analyst

Company: Department of the Treasury - Internal Revenue Service

Location: Multiple Locations

Posted Sep 30, 2024

The text describes the Pathways Program and provides information on how to learn more about it. It also mentions that the program may not be combined with other Excepted Service Appointments.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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